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Mark Christopher Auto Center

Ontario, CA

4.5
10,050 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,050 reviews

February 04, 2020

The sales team was extremely helpful! From making the appointment to closing the deal that was a very difficult deal to make. I am so grateful for everyone who helped us in this process! More

by SHARONRN725
Recommend Dealer
Yes
Employees Worked With
Greg Johnson
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review, Sharon! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 04, 2020

I only take my truck there because of convenience but that’s not even worth it anymore. It’s evident they don’t want to be there. They didn’t bother to call me when ready. Then claimed they left me a mes More

by alexalexander
Recommend Dealer
No
Employees Worked With
Jackie
Feb 11, 2020 -

Mark Christopher Auto Center responded

Alexander, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and hear your feedback regarding your visit. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

Eric from the Service Department was very courteous. He answered all my questions. He explained to me why I waited so long with an appointment and that is appreciated. More

by magallanesmagallon
Recommend Dealer
Yes
Employees Worked With
Eric/Service Advisor
Feb 05, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Eric was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 04, 2020

When I came to the dealership it was to service my 2014 GMC, Joseph Cook did great with getting me into my new 2020 GMC More

by ALICIADIVA1@gmail.com
Recommend Dealer
Yes
Employees Worked With
JOSEPH COOK...AKA GOTTI, Nevin Cordero
Feb 05, 2020 -

Mark Christopher Auto Center responded

Alicia, we loved reading this review! Happy customers are our aim, and it appears Joseph really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions, we’re always available to help. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 04, 2020

Very good customer service, helped and worked as much as possible, and did not give up, unlike the other Chevy dealership, I would give this dealership 5/5 stars. More

by KALEAOLIVA909
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 04, 2020

Just want to say this place was competitive and service was top notch! I was in and out in a very efficient time frame. Definitely recommend! More

by GREASR1
Recommend Dealer
Yes
Employees Worked With
Brian Noble
Feb 05, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 04, 2020

Exelent service, fast and accurate, im very happy with Mark Christopher i will recomend them with friends and family. Five stars for Erik Silva he is the best. More

by Noe Ochoa
Recommend Dealer
Yes
Employees Worked With
Erik silva
Feb 05, 2020 -

Mark Christopher Auto Center responded

Noe, thank you for taking the time to leave us a review and for giving us feedback. We're glad that Erik and the rest of the Mark Christopher Auto Center service team were able to repair your car to your standards. We look forward to working with you again in the future. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2020

Great customer service and excellent deals at Mark Christopher Buick. My whole experience was great, as Salesperson Joseph Gotti listened to my requests and needs in a vehicle. I ended up with an su More

by SHELIABELIA
Recommend Dealer
Yes
Employees Worked With
Joseph Gotti
Feb 03, 2020 -

Mark Christopher Auto Center responded

Thank you so much for sharing your car shopping experience with us, Shelia. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Joseph and the rest of the Mark Christopher Auto Center team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 03, 2020

Paid almost $5000 to resolve a problem and it's still not resolved. They gave me back a dirty car. Not professional at all. Plus they gave me my car with quarter tank when I left it with almost half tank. More

by Llewxam56
Recommend Dealer
No
Employees Worked With
Dario Gomez
Feb 11, 2020 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 03, 2020

Frank Villalobos was great to work with. He was able to track down the truck we needed and his communication through the whole process was outstanding! More

by jbrokawmmwc
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Villalobos
Feb 03, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Frank was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Thanks again, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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