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Mark Christopher Auto Center

Ontario, CA

4.5
10,049 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,049 reviews

February 08, 2020

Juan Fletes Gives the best customer service he is my go to service writer I highly recommend him and the Mark Christopher Team to all my friends and family More

by Gregory P
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2020 -

Mark Christopher Auto Center responded

Thank you for your great review! We're glad to have Juan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

They were very professional, extremely helpful, polite, kind, knowledgeable, & made our experience stress-free; they went above & beyond; They made the entire process so easy for us. We are very thankful & More

by HEMMANS7
Recommend Dealer
Yes
Employees Worked With
Frank & Robert
Feb 07, 2020 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Take care, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 07, 2020

Mr Dario my number one friendly and helpful person. Always ask for him to help me. E explains well every detail about all service I really recommend More

by Cecilia ruiz
Recommend Dealer
Yes
Employees Worked With
Darío Gómez
Feb 07, 2020 -

Mark Christopher Auto Center responded

Cecilia, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dario does for Mark Christopher Auto Center and our customers. Hope to see you again soon! Thanks again, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Always gives us amazing service no matter what. Always is thorough on why certain services are needed. Always attentive and friendly when we walk in. More

by Carlos Reyes
Recommend Dealer
Yes
Employees Worked With
Kat
Feb 07, 2020 -

Mark Christopher Auto Center responded

Thank you for the wonderful review, Carlos! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Service department has improved. But there is a ways to Service department has improved. But there is a ways to go before living up to their advertisement of expecting excellence. I’ve not seen excellence. More

by FAL520
Recommend Dealer
No
Employees Worked With
Sandra, Matt Torres
Feb 14, 2020 -

Mark Christopher Auto Center responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 07, 2020

Great service like always. Thank you Nobu for handling my service needs and getting in done quickly. Definitely to go to guy go see Nobu! More

by fakhouri00
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey
Feb 11, 2020 -

Mark Christopher Auto Center responded

Hi, and thanks for the great feedback! We're very happy that Nobu was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2020

Great service, friendly people, speical thanks to my sales consultant Frankie Mena very helpful and patient, thanks for all your help. made buying easy thanks More

by Mikey
Recommend Dealer
Yes
Employees Worked With
Mike, Jackie , Nevin Cordero
Feb 06, 2020 -

Mark Christopher Auto Center responded

Hello Mikey, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Frankie was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

February 06, 2020

Nobu DomonWas my service advisor he did an excellent job Nobu Domon Was my service advisor he did an excellent job of helping me. I talked with him about service on another vehicle that I just purchased fr More

by da1muse
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Feb 06, 2020 -

Mark Christopher Auto Center responded

Thank you for the awesome feedback! You're right, Nobu is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2020

Nothing was done to fix the problem and saying that is a normal Characteristic of a Cadillac transmission is not acceptable. My Cadillac still jerks when shifting in 1,2 gear More

by YEARRA239
Recommend Dealer
No
Employees Worked With
Cassandra Meier, Matt Torres
Feb 11, 2020 -

Mark Christopher Auto Center responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 06, 2020

Nobu help me when I was trying to Apply for a Gm credit card because I WasHaving problems with the Application on line he was very helpful I appreciate his help everyone at service department there are v More

by VILLALPANDOM47
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Feb 07, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review! I'm very happy to hear that Nobu was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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