Mark Christopher Auto Center

Very unhappy with the service department. I originally dropped my car off that was having issues with the turbo. I was told that everything is covered under warranty and that I can pick it up the next day dropped my car off that was having issues with the turbo. I was told that everything is covered under warranty and that I can pick it up the next day. They eventually called me claiming that I had “sludge” in the engine and that I would need to provide paperwork to show I’ve been servicing my vehicle and getting oil changes on a regular basis. I provided this documentation with proof showing that the vehicle has been getting oil changes and properly serviced on a regular basis. The service department waited a whole week to finally get back to me only to tell me that they will not accept the paperwork and stated that they will no longer cover the warranty on the car. After talking with the service manager Matt Torres on the phone he stated that I will need to pick the car up and that I’m on my own to fix the car myself. I picked up the car and found out that the vacuum was not connected to the vacuum diaphragm and not put back together, the turbo connection was unplugged, the oil cap was not twisted back on, and the oil dip stick was left on top of the engine. Once I drained the oil out of the car I noticed that everything looked fine and that there was no sludge that they claimed was there. I am extremely unhappy and will continue to fight this up the latter until they take care of this matter that should be covered under warranty. I’ve also spoken with other people about this situation and they are stating that they have had some unpleasant business with this place as well. I will be contacting my lawyer to pursue further action. More

I absolutely love Brian Noble, He was the perfect salesman, honest and didn’t sugar coat anything. I did not feel like I was being forced into a car. We had a really good size group, he offered snack salesman, honest and didn’t sugar coat anything. I did not feel like I was being forced into a car. We had a really good size group, he offered snacks and nourishments.Answered every question we all had. It was a pleasure having Mr.Noble as our salesman. More

Loved the service and the attention to detail. Johnny was a no pressure salesperson and allowed me to drive several different trucks which helped me determine exactly which one I not only needed, but wan was a no pressure salesperson and allowed me to drive several different trucks which helped me determine exactly which one I not only needed, but wanted. Overall a pleasant experience. More

Excellent service. Called, came in and in about an hour I was finished. Replaced my battery covered by warranty. easy to work with. Thank you was finished. Replaced my battery covered by warranty. easy to work with. Thank you More

I brought my 2018 Equinox in for an oil change, tire rotation, wiper blades (24 pt check up). I told the technician I didn’t want to wait for hours & he had my car done in 1 1/2 hours. That was quick & rotation, wiper blades (24 pt check up). I told the technician I didn’t want to wait for hours & he had my car done in 1 1/2 hours. That was quick & I appreciated it very much. More

Service work on and found all the problems I was having. My Colorado is back up to date. Service Department did a great job on a very busy day... My Colorado is back up to date. Service Department did a great job on a very busy day... More

Been shopping at mark Christopher auto center since 2007 and I am always finding my way back even when looking at other dealers and other brands. Staff it's polite and works with you to take home what you w and I am always finding my way back even when looking at other dealers and other brands. Staff it's polite and works with you to take home what you went for. More

Manny was a great salesperson. He was patient and not high pressure. We made two visits before purchasing and Manny was able to answer our questions. The experience was enjoyable! high pressure. We made two visits before purchasing and Manny was able to answer our questions. The experience was enjoyable! More

Great service. Timely service. Nobu keeps you in the loop so you are aware what’s going on. Staff in waiting room are very nice. so you are aware what’s going on. Staff in waiting room are very nice. More

Salesperson Cassy Meier was 100% the reason I purchased my truck at Mark Christopher. I was looking for a new truck and she greeted me in the parking lot, in the pouring rain, with a smile and a profession my truck at Mark Christopher. I was looking for a new truck and she greeted me in the parking lot, in the pouring rain, with a smile and a professional approach. She helped me find the exact vehicle I was looking for. She stayed after hours to complete the transaction and even filled the vehicle with fuel. She's the best! More