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Mark Christopher Auto Center

Ontario, CA

4.5
10,050 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,050 reviews

March 02, 2020

Recently I took my GMC truck for a recall for the hydraulic brake assist, my service consultant Robert khoury did an awsome job on fixing the problem and i feel safe to drive my truck. Thanks Robert More

by Rob
Recommend Dealer
Yes
Employees Worked With
Robert khoury
Mar 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to write such great feedback, Rob. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Robert was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2020

Alway under staff and have to wait extra days to get service. Also in the part department the people in the back counter don’t seem to want to help you. Facial expression is like you are bothering More

by pntpena
Recommend Dealer
No
Employees Worked With
Robert in service
Mar 05, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to let us know about your experience. Hearing this feedback helps us to alter our service to ensure satisfaction. I would like the opportunity to hear more about what happened. Please contact me so we can work toward a resolution. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2020

Kat was superb!! She greeted me well as I called and made arrangements for my service appt. AsI arrived to the dealership, I was greeted with a great smile. She answered all my concerns and kept me infor More

by Jorge
Recommend Dealer
Yes
Employees Worked With
Kat
Mar 04, 2020 -

Mark Christopher Auto Center responded

Thank you for writing about your visit with us, Jorge! I am happy to hear that Kat was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2020

Great customer service by Armando Nuno. He listened to our needs and concerns, and got us out in a timely manner with our new car. More

by CELY2310
Recommend Dealer
Yes
Employees Worked With
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
Mar 04, 2020 -

Mark Christopher Auto Center responded

Thank you for this review. We really appreciate you leaving us your input. We are very pleased to hear that Armando could make your car shopping experience so pleasurable and stress free. We are glad to hear you are loving your new car. If you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 01, 2020

Dario provided both friendly and professional service in making sure that our CADILLAC was well taken care during its oil change. + Thanks for the car wash! More

by SELINAALONSO
Recommend Dealer
Yes
Employees Worked With
Dario
Mar 04, 2020 -

Mark Christopher Auto Center responded

Thanks for your outstanding review, Selina! I'm very happy to hear that Dario was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2020

Sandra was a wonderful person to deal with , she was very knowledgeable in here line of work. Alone with a great personality , professional , good job. More

by Primetimemiller66
Recommend Dealer
Yes
Employees Worked With
Sandra Stevens
Mar 04, 2020 -

Mark Christopher Auto Center responded

We loved reading this review! Happy customers are our aim, and it appears Sandra really hit the bullseye. We’ll make sure to share your experience with her, and if you have any further questions or worries, we’re always available to help. Regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2020

I appreciated the service and attention I received from Bryan Morales. In my decision on purchasing my Cadillac Xt5. I found Bryan to be very knowledgeable in position. At know time was he aggressive in he More

by TIPPE.ONE1
Recommend Dealer
Yes
Employees Worked With
Bryan Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Mark Christopher Auto Center responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Bryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 01, 2020

Excellent service! I was pleasantly surprised on how quick I was in and out. I need to go back for some routine transmission service. Awesome! More

by JacobMorenoIII
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 04, 2020 -

Mark Christopher Auto Center responded

Jacob, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2020

Saturday service crew did an awesome job. My car was ready before noon. I'm very pleased with Nubo's attention to detail. Thank you!!!! More

by WOODS.T58
Recommend Dealer
Yes
Employees Worked With
Matt Torres
Mar 04, 2020 -

Mark Christopher Auto Center responded

We know bringing your car in for service on a weekend is a hassle and we couldn't be happier that we made the process a bit easier for you. We look forward to working with you again if you ever have any automotive needs. All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 01, 2020

Called the dealer to inquire on a “weekend special” for a Buick Encore, I was transferred to Jason Ho. He was very helpful, answered all questions so we drove 30 plus miles to the dealership. We were done wi More

by JJJDRAMOS
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry handled our paper work like a pro!
Mar 04, 2020 -

Mark Christopher Auto Center responded

Thank you so much for this wonderful feedback! We're so glad you came back to see us for your next Buick Encore. It's fantastic to know Jason helped make us worth the drive. If there's anything else we can help you with in regards to your new vehicle, please let us know. Best regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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