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Mark Christopher Auto Center

Ontario, CA

4.5
10,054 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 10,054 reviews

March 09, 2020

This was the fastest, smoothest transaction I’ve ever dealt with and from sales to service they always have an awesome attitude! Highly recommended. 10/10 service More

by JOSHANDCORRINA2012
Recommend Dealer
Yes
Employees Worked With
Mr Martinez in sales!, Gerald Waters
Mar 10, 2020 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 09, 2020

This dealership is very good and the sales person I worked with was very professional respectful and helpful he went to the fullest extent to help thank you Jerry Pena 👍 More

by ORTEGACHRIS876
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
Mar 10, 2020 -

Mark Christopher Auto Center responded

Hello Chris, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jerry was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 09, 2020

Excellent sales staff A+ Financial staff A+We alway Excellent sales staff A+ Financial staff A+ We alway came back to this dealership. They always treat us right. Thad why we alway come back. More

by SPARKYANDPEEWEE
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nevin Cordero
Mar 10, 2020 -

Mark Christopher Auto Center responded

Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Regards, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 09, 2020

I purchased a 2019 Yukon Denali XL. Gilbert and Michael were helpful and addressed most of my questions. Michael did a great job working back and forth with me and Finance as well as with my trade in. Ve More

by ANTONYGPEAKE
Recommend Dealer
Yes
Employees Worked With
Mike Sheridan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gil Gonzalez
Mar 11, 2020 -

Mark Christopher Auto Center responded

Antony, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 08, 2020

Very knowledgeable fixed my car way before the shop I took it too first A little pricey but it was worth it Good job ray More

by Danielbarrasa1
Recommend Dealer
Yes
Employees Worked With
Cassandra Meier
Mar 10, 2020 -

Mark Christopher Auto Center responded

Daniel, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2020

Very disappointing I have been utilizing your service for five years now. The last couple visits have not been well. I find that there is a lack of respect for my vehicl More

by peaceful17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sandra
Mar 11, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 08, 2020

Everyone there was helpful and explained everything well. No one there rushed us to buy something we weren’t into they gave us variable offers More

by Alma.sanchez0159
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert was really good with us he was very helpful and explained things well
Mar 10, 2020 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us, Alma! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

March 07, 2020

To whom it may concern the the service was great To whom it may concern the the service was great everyone was. so professional. Waiting room snack area could be up dateted just my opinion. Thank More

by ROCKRUFFINS.ROBERT
Recommend Dealer
Yes
Employees Worked With
Nobu Domon
Mar 10, 2020 -

Mark Christopher Auto Center responded

We appreciate you taking the time to share this review with us, Robert. I am pleased that our staff was able to provide you a friendly service experience. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Kind regards, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2020

I APPRECIATE YOUR FAST RELIABLE SERVICES......FOR WHICH I THANK YOU!!....I’M A VERY BUSY WOMAN.....AND YOUR WALK-IN-SERVICE AND ATTENDANTS ARE GREAT!!!.... More

by Angie
Recommend Dealer
Yes
Employees Worked With
Mike Cagey, Gerald Waters, Cassandra Meier
Mar 10, 2020 -

Mark Christopher Auto Center responded

Angie, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Take care, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 07, 2020

Service was courteous and friendly. Service was handled fairly promptly. This was a very easy Costco purchase and Gil seemed to be very knowledgeable about our vehicle More

by andrewsbarbara1250
Recommend Dealer
Yes
Employees Worked With
Gil Gonzalez
Mar 10, 2020 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership, Andrew. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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