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Mark Christopher Auto Center

Ontario, CA

4.4
9,507 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,507 reviews

June 30, 2024

Overall excellent service with the service staff and the vehicle was done within 1 day when told 2-3 days. Waited 15 minutes for them to bring the vehicle around after completing paperwork at Cashier was a More

by ENGINEMEDIC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Ramirez
Jul 02, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and taking the time to leave such a detailed review. We are delighted to hear that you had an overall excellent service experience, and we appreciate your feedback regarding the wait time and wash. Your comments will help us improve. We look forward to assisting you on your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2024

Amazing customer service! From the first time I spoke with Jason he was very patient with we and very quick on helping to answer any questions we had in regards to our new Tah More

by Regina R.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar V.
Jul 01, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for sharing your positive experience with us, Regina! I am thrilled to hear that Jason and Cesar provided you with amazing customer service for your new Tahoe. It's fantastic to know that they were patient, informative, and focused on meeting your needs. I appreciate your kind words and look forward to assisting your family and friends in the future. Safe travels in your new vehicle! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 29, 2024

Excellent customer service great hot chocolate and very nice interior waiting room. Restrooms were clean! More

by JOSERODRIGUEZ13E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Jul 01, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for your detailed 5-star review! I am delighted to hear that you enjoyed our excellent customer service, hot chocolate, and comfortable waiting room. I take pride in maintaining a clean environment for our customers. I look forward to welcoming you back next time! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2024

We had a sidewall flat while on Vacation in Hermosa beach area. Went to six tire shops within the Hermosa Beach area and couldn't find a tire shop to repair it. After roadside service changes the tire ti my More

by wjclink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rizzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center for your tire replacement needs. I am thrilled to hear about your positive experience and your appreciation for our timely service. I aim to provide exceptional service to all our customers, and I'm delighted that you were able to continue your journey back to Texas smoothly. Your compliments have been shared with our team, and I look forward to assisting you again in the future. Safe travels! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

June 29, 2024

I highly recommend Mark Christopher Auto Center. They make sure you are totally satisfied with your purchase. They are a dealer you can trust. More

by jessica.wagoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Mark Christopher Auto Center responded

Thank you, Jessica, for the glowing recommendation! At Mark Christopher Auto Center, ensuring customer satisfaction is our top priority. I am thrilled to hear that you had a trusting and positive experience with us. I appreciate your kind words and look forward to assisting you again in the future. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 28, 2024

Jerry was really helpful. He went out of his to help. Every one at Mark Christopher was helpful. More

by yeyny_90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for sharing your positive experience with Jerry and our team. We are thrilled to hear that we could assist you, and we appreciate your kind words. We look forward to welcoming you back on your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 28, 2024

The sales person Jason Ho was very helpful and honest about everything to get us a perfect car. Thank him for his services. More

by bopstreet56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center and for recognizing Jason's excellent service! We are thrilled to hear that he was helpful and honest throughout the car-buying process. We appreciate your feedback and look forward to assisting you again in the future. Happy driving! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 27, 2024

Everyone at the dealership was very attentive and helpful. Also, very kind, friendly, and informative. More

by jldepner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie in the service dept.
Jun 28, 2024 -

Mark Christopher Auto Center responded

Thank you for your glowing review of Mark Christopher Auto Center! We are delighted to hear that our team provided attentive, helpful, kind, friendly, and informative service during your visit. Your feedback is truly appreciated, and we look forward to assisting you again in the future. Safe travels! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 27, 2024

This place is clean, well-organized, with loads of inventory, and a pressure-free sales team. Thanks, Mark Christopher Auto Center for a stress-free car buying experience. More

by lamoffatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry "JR" Rubio, Ozzy Rubio, Emeterio Nunez, and a manager whose name escapes me
Jun 28, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us! We appreciate your kind words about our dealership. At Mark Christopher Auto Center, we take pride in providing a stress-free car buying experience with a clean, well-organized environment and a pressure-free sales team. We're glad you enjoyed your visit, and we look forward to assisting you again in the future. Drive safely! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

June 27, 2024

We had a great experience with the Team at Mark Christopher. Very professional. They made our transaction easy. More

by grothfussii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Mark Christopher Auto Center responded

Thank you for choosing Mark Christopher Auto Center! We appreciate your kind words about our team and are delighted to hear that your transaction was smooth and professional. We look forward to assisting you again in the future. Take care! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

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