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Mark Christopher Auto Center
Ontario, CA
9,391 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,391 reviews
October 05, 2021
I had an appointment to clear an air filter service code that could not be cleared through the vehicle information system. It took a long time to check in and a long time for the service to be completed. that could not be cleared through the vehicle information system. It took a long time to check in and a long time for the service to be completed. More
by hkyplyr16
Verified CustomerEmployees Worked With
Amo?
October 05, 2021
Although an appointment was made I was still required to wait in the service line with all of the drive in for service customers. That type of system seems a waste of time. wait in the service line with all of the drive in for service customers. That type of system seems a waste of time. More
by powerpitt
October 05, 2021
Service advisors are very friendly and work quickly to get your car completed. Waiting area is very nice. get your car completed. Waiting area is very nice. More
by andrewguzman2440
October 05, 2021
The advisor came out wasn’t very friendly. Looked at my truck after going over what I needed. Instead of walking me in had me Wait 30min outside for the paperwork so I can leave. When I picked my truck up truck after going over what I needed. Instead of walking me in had me Wait 30min outside for the paperwork so I can leave. When I picked my truck up waited another 30-40min after I paid When I was told it would be the next one out. A porter called 3 different times to get my truck out which he ended up driving it out himself. More
by chosenones.drmartinez
Employees Worked With
I Don’t know the names
October 05, 2021
The dealership has combined the service areas on of Chevrolet and Cadillac. I’m sure this was done for monetary reasons, but this has negatively impacted the service experience. The intake line is extr Chevrolet and Cadillac. I’m sure this was done for monetary reasons, but this has negatively impacted the service experience. The intake line is extremely long which increases my time waiting. The intake process was very disorganized with people being helped out of order. So much so that I questioned the staff if the original Cadillac staff would only intake Cadillac owners. The response was less than friendly. This was from a person that has been my service guy for several years and have a great relationship with. I’m sure the stress is not making his job enjoyable. It appears that the owner did consider all aspects of such a change and based it on money. Very disappointing for a customer that has purchased three Escalades from this dealership. More
by vernon3
October 05, 2021
My car was repaired and checked until it was safe to drive. Good repair job. drive. Good repair job. More
by PACHING530
Employees Worked With
October 04, 2021
Just had running boards installed on my silverado the service department was helpful and very intentive as far as helping me at the dealership also had a problem with rear end on my Silverado which they service department was helpful and very intentive as far as helping me at the dealership also had a problem with rear end on my Silverado which they check on More
by nlevario
Employees Worked With
Julie escobar
