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Mark Christopher Auto Center

Ontario, CA

Overview
Employees
Reviews
Vehicles
4.4
9,387 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,387 reviews

October 20, 2021

Fast service job was completed on time and free went for a recall but worth bring in my car More

by David perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady in service dept
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Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

Oct 21, 2021 -

David perez responded

Thank you

October 20, 2021

I was taken advantage of. The finance department lied to me. I have tried to work it out but I cannot get anyone to get back to me. This is the first of many more reviews to come. More

by MRROY3264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Fakhouri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo Catalano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Osbaldo “Ozzy” Rubio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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October 20, 2021

Gilbert Gonzales provided courteous, professional and efficient customer service. What closed the deal was his transparency and honesty. More

by raul.pena27@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gonzales
Report | Print
Oct 20, 2021 -

Mark Christopher Auto Center responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Service check in was prompt waiting area was clean and comfortable service agent was professional and welcoming. Truck service was complete sooner that estimated time. More

by JOEL44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie
Report | Print
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Excellent service ! Especially Avo ! Excellent service , people, company , dealership and also parts Dept Ruben ..it’s just amazing More

by tedpunz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo Catalano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avo in service , Ruben in Parts , Tony Catalano
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Oct 20, 2021 -

Mark Christopher Auto Center responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Mario was amazing and so helpful with finding me the perfect car. So glad I got to work with Mario. More

by ASHLEYWHITMAN84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

The service dept did not fix the problem again. Still have exhaust coming from vents inside the car. More

by gunnjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nobu
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October 20, 2021

Customer service is very helpful very professional, and Kept me informed with the progress that was going on with my vehicle repair More

by Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Escobar
Report | Print
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your experience incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

From start to finish, made my lease trade in to new vehicle lease a breeze. Just signatures required and within 1 hour I was behind my new wheels. More

by Nileshmak4133
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
Report | Print
Oct 20, 2021 -

Mark Christopher Auto Center responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

October 20, 2021

Excellent customer service. Everyone was very helpful and friendly. I had the brakes fixed and the oil changed and my car is running great! Thank you! More

by EMILIAH2000
Recommend Dealer
Yes
Employees Worked With
Juan
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Oct 22, 2021 -

Mark Christopher Auto Center responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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