Mark Christopher Auto Center
Ontario, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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3 issues I had on truck and only 1 was fixed. Was told they can't figure out one issue because it wasn't happening during the 2 weeks it was in shop and as soon as I took it home the issue suddenly appear they can't figure out one issue because it wasn't happening during the 2 weeks it was in shop and as soon as I took it home the issue suddenly appeared so obviously it wasn't really observed. Was told the 3rd issue was a new grill shutter needed to be replaced but wanted to charge me 1000 dollars for a Lil plastic piece! Ridiculous! I was just charged 1000 dollars for a throttle body which is crazy and then get charged 275$ for a dianostic of the locks that they couldn't figure out! I would never come here again. More
Hi, I bought my car there and really like it. I never had a problem with anyone before. But things have changed. First nobody answers the phone. The operator answer at first but when you are transferring to a problem with anyone before. But things have changed. First nobody answers the phone. The operator answer at first but when you are transferring to service, no one answers. I get a message for them to call me back but no one has ever call me back. The communication between service is not right. It’s a bit confusing, I had asked not for some service done and they still have did it and charge me. For instance, having my tires rotated, i said no to rotating my tires and they still did it. I feel like the service personnel is stressed, to much going on at once. However, you still should give them credit on try to give good customer service. More
The Sales dep, was very professional, friendly, especially sales person José Luis Jiménez I bought my 6th vehicle and will be coming back especially sales person José Luis Jiménez I bought my 6th vehicle and will be coming back More
Gerald was great. Understanding, patient and very honest. Did not try to sell us something we didn't want Ike the other dealerships we went to did. Very easy transaction and we are satisfied. Thank you Geral Did not try to sell us something we didn't want Ike the other dealerships we went to did. Very easy transaction and we are satisfied. Thank you Gerald and Larry. More