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Mark Christopher Auto Center

Ontario, CA

4.4
9,379 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,379 reviews

January 19, 2022

3 issues I had on truck and only 1 was fixed. Was told they can't figure out one issue because it wasn't happening during the 2 weeks it was in shop and as soon as I took it home the issue suddenly appear More

by ZBARKER78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jackie
Jan 24, 2022 -

Mark Christopher Auto Center responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 18, 2022

The salesman Angel was awesome very courteous, friendly, Knowledgeable. Made the buying process easy to complete. More

by GOMEZRAMS13
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 20, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 18, 2022

Mark Christopher Auto Center has always been a blessing.. great service. Not only with the car but with with personal accommodations. More

by JMEL.A.CARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakie
Jan 20, 2022 -

Mark Christopher Auto Center responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 17, 2022

Excellent service and and prices. Will be coming back to service my vehicle here in the future. More

by Ellee211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 17, 2022

Great service had new motor put in treated me with great respect. Also was able to get in for an earlier appointment. More

by Halen813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 17, 2022

Service attitude is very good, but also patient, work very careful, very professional service Like the service environment More

by Eva wan
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carey
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2022

Hi, I bought my car there and really like it. I never had a problem with anyone before. But things have changed. First nobody answers the phone. The operator answer at first but when you are transferring to More

by marylyn6633
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dario
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2022

Great customer service Nobu and Ray took care of my needs! I wouldn't take my Escalade anywhere else. More

by Harriet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nobu
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2022

The Sales dep, was very professional, friendly, especially sales person José Luis Jiménez I bought my 6th vehicle and will be coming back More

by CALAVPLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : José Luis Jimenez , Mike Cagey
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 16, 2022

Gerald was great. Understanding, patient and very honest. Did not try to sell us something we didn't want Ike the other dealerships we went to did. Very easy transaction and we are satisfied. Thank you Geral More

by DAYNACORONA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry L., Gerald Waters
Jan 19, 2022 -

Mark Christopher Auto Center responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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