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Mark Christopher Auto Center

Ontario, CA

4.4
9,378 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,378 reviews

February 02, 2022

Ray lewis Service person was very helpful got me in an Ray lewis Service person was very helpful got me in an out in a timely manner More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 04, 2022 -

Mark Christopher Auto Center responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 02, 2022

Needs better communication with car owners, other than that did good job with my truck More

by CDIAZ7116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceasar
Feb 07, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2022

Excellent service! We prefer getting our cars serviced at this dealership instead of going to one closer to our home! Juan always makes sure we’re taken care of when he’s there. More

by BETTYBOOPAGUIRRE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 03, 2022 -

Mark Christopher Auto Center responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 01, 2022

Avo was great and took care of me while I was there. Kept me up to date on the process of my servicing More

by j.logan51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avo
Feb 03, 2022 -

Mark Christopher Auto Center responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

Feb 03, 2022 -

j.logan51 responded

Jeff keep the transparent and upfront process. I know your service advisors make more $$ when they sell products but the upfront service I received keeps me coming back and makes me feel they are genuinely looking out for me and my family. Don’t lose track even in these hard times. Let me know if you need another service advisor!!

January 31, 2022

Service staff are very friendly & helpful. Avo took my info when I got to the Service area. He was very friendly & answered all my questions. My appt was with Juan Fletes, he's always been very patient & More

by Gloria M. Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Fletes
Feb 03, 2022 -

Mark Christopher Auto Center responded

Thank you for the great feedback, Gloria! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2022

Best service in my experience I will recommend to all my contacts. Thank to you all More

by DANNY59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Carey
Feb 02, 2022 -

Mark Christopher Auto Center responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 31, 2022

Courteous very helpful people very polite, very knowledgeable, product knowledge was good will definitely buy from them again More

by Pat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cagey, Gerald Waters
Feb 02, 2022 -

Mark Christopher Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 30, 2022

Very easy process. All done via phone and text. Process took about 2 hours total. Jumped in an Uber, signed documents and had car same day. More

by roninph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle, Kyle Carey
Feb 01, 2022 -

Mark Christopher Auto Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 30, 2022

Gerald my salesman was very patient and helpful. He managed to find what I was looking for and allowed me to look and test drive whatever I wanted. He was very accommodating. More

by gregdynes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Polytarhos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Cagey, Gerald Waters
Feb 01, 2022 -

Mark Christopher Auto Center responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

January 29, 2022

Went in looking for a new Silverado and met with Anthony fairly quickly. Didn't seem like the typical dealer experience with throwing services and bugging you with questions. Made the entire experience so m More

by jcossack88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Lenny
Feb 01, 2022 -

Mark Christopher Auto Center responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Mike Cagey | General Manager | mcagey@markchristopher.com | 909-390-2900

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