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Mark Christopher Auto Center

Ontario, CA

4.4
9,503 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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2131 E Convention Center Way

Ontario, CA

91764

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Showing 9,503 reviews

September 18, 2024

Thank you, Armando, for the great experience when we purchased our vehicle at Mark Christopher. We would recommend asking for Armando when purchasing/lease a vehicle. More

by RENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words, Rene! We’re thrilled to hear that you had a great experience at Mark Christopher Auto Center, and we appreciate your recommendation to ask for Armando. It’s our goal to ensure every customer is satisfied with their new vehicle. We look forward to serving you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 18, 2024

I love that in this dealership I find agents that speak my language. In the service department I was able to make my oil change in less than 2 hours on a Monday morning. More

by michellecruz1998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar from service department
Sep 19, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review, Michelle! We're thrilled to hear that you appreciated our multilingual agents and that your oil change was completed in a timely manner. At Mark Christopher Auto Center, we strive to provide efficient and friendly service. We look forward to seeing you again for your next visit! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 17, 2024

It took 3x times longer than what I was told and I had an appointment . I did not like the employees making comments about their political views More

by PALLINSTALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience with us. I understand the frustration you felt regarding the lengthy wait time and the comments made by our employees. Your feedback is valuable, and we encourage you to reach out to me directly so I can address your concerns more thoroughly. We appreciate your input as we strive to improve our service for all customers. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

September 16, 2024

I don't want to go on a long rant but I will just say that I didn't have a good experience at this dealership. However, the dealership did have a large inventory and I was able to find the vehicle that I More

by ray_avant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Hess
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Pena
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you for sharing your experience. I appreciate your feedback regarding your visit to Mark Christopher Auto Center. While I'm glad to hear you found the vehicle you wanted, I understand the rest of your experience did not meet your expectations. Please feel free to reach out to me directly so I can address your concerns and ensure a better experience in the future. We value your input and hope to serve you better next time! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2024

The whole process of truck buy was made easy by the entire team at Mark Christopher. Will be back for our next car purchase. More

by md.fredericks10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex, Caesar
Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your kind words! I'm thrilled to hear that the team at Mark Christopher Auto Center made your truck-buying experience easy. I look forward to assisting you with your next car purchase. Safe travels until then! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2024

Ozzy gave the best service and was so patient and helpful! He made the buying process to easy and fast! This has definitely been the best buying process ever, he’s always willing to work with you and More

by Elizabeths27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osbaldo “Ozzy” Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your amazing review! I'm thrilled to hear that your experience at Mark Christopher Auto Center was so positive and that Ozzy provided you with exceptional service. It's wonderful to know that he made the buying process easy and fast for you. I truly appreciate your kind words and recommendation. I look forward to seeing you again on your next visit! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2024

It was a good experience and everyone was really polite , the only thing is that I got there at 10:30 am and didn’t got out of there till 4:00 pm. They took to much time .5 and a half hours. More

by gustavoraya67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate you sharing your experience with us. I'm glad to hear that our team was polite and that you had a good overall experience at Mark Christopher Auto Center. However, I understand your concern about the wait time. Your input is valuable, and I am always looking to improve our efficiency. If you have any other thoughts or need assistance, feel free to reach out. I hope to see you again! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2024

Everyone I worked with was so professional and patient with me. They all made the process of buying a new car very comfortable. More

by EJSMITTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Fakhouri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sarabia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rigo
Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I truly appreciate your kind words about our team at Mark Christopher Auto Center. It's great to hear that you felt comfortable during the process of buying your new car. I look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 16, 2024

Mario, Rami, Emad, and many others made us feel at home and comfortable making the process at a dealership simple and sweet! Already thinking of coming back for two more! More

by TaherShams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emad, Ray, Rami
Sep 18, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that Mario, Rami, and Emad made your experience at Mark Christopher Auto Center so enjoyable and comfortable. I'm excited to help you again when you're ready to come back for those two more! Your support means a lot to me! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

September 15, 2024

Helped us out getting our warranty from another dealership and fast work done right!! Thank you! More

by CRF551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie service department
Sep 17, 2024 -

Mark Christopher Auto Center responded

Thank you for your wonderful review! We're glad to hear that we could assist you in getting your warranty from another dealership and that the work was completed quickly and correctly. We appreciate your support and look forward to helping you again at Mark Christopher Auto Center! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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