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Mark Christopher Auto Center
Ontario, CA
9,562 Reviews
At Mark Christopher Auto Center our mission is to be a premier quality GM retailer in the Los Angeles metro - Southern California area; providing the best opportunities for our team members, customers, communities, and the manufacturer we represent. Feel free to come by the store at any time to meet us in person. We invite you to take a tour of our facility and enjoy a pressure free car buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 9,562 reviews
Verified Customer
May 12, 2023
Quick service with my appointment. I was in and out of there in about 45 minutes. Although with that being said, there’s no guidance when you pull up if you stay in car or get out. I w I was in and out of there in about 45 minutes. Although with that being said, there’s no guidance when you pull up if you stay in car or get out. I waited for about 5 minutes before I got out then walked inside. I stood there for about a minute until someone even noticed I walked in or they were just ignoring me. The gentlemen said “Someone will be with you in just a second.” Someone finally helped me then said I had to see someone else in order to get checked in. Booking an appointment online it doesn’t give the name of who you are supposed to check in with. Got to her, she checked me in quickly. While waiting both in the “service” and the customer lounge inappropriate language was thrown around like the military. I saw this cause I was in and was shocked. It didn’t bother me but I for sure wouldn’t want to bring children or my grandparents in here. Super average to me but customer service and professionalism goes a long way. Not sure if I will be back or not and wouldn’t recommend to others as of now. More
by ChevyColorado
Employees Worked With
None I worked with names are on here.
May 12, 2023
I was pleased with my sales person Dave. The problem most of the time comes in with the finance department. Adding things to the paperwork that I didn't know about, telling me one thing and The problem most of the time comes in with the finance department. Adding things to the paperwork that I didn't know about, telling me one thing and doing something else. All I wanted was to purchase this nice truck through my Credit Union. I hate when people are sneaky and not being truthful. More
by robinwaltoncole12
Employees Worked With
Dave Desey
May 11, 2023
Despite an unfortunate miscommunication initially, Nick stepped in and, with Management's support, turned the situation into a positive transaction. Total class. stepped in and, with Management's support, turned the situation into a positive transaction. Total class. More
by Kyle Gunderlock
Employees Worked With
