Mariano Rivera Honda
Port Jefferson Station, NY
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978 Reviews of Mariano Rivera Honda
Excellent service from sales, mgmt through service department. Everyone helpful and knowledgeable. Will definitely recommend department. Everyone helpful and knowledgeable. Will definitely recommend More
Mariano Rivera Honda has a top notch service department! Stephanie is an awesome Service Consultant, set expectations on when my car would be ready and it was ready when promised. I had my service done duri Stephanie is an awesome Service Consultant, set expectations on when my car would be ready and it was ready when promised. I had my service done during the Grand Opening too but things couldn't have gone smoother despite all the ongoing events. My car was also returned cleaner than I dropped it off! More
Clean Friendly staff Enjoyed Tour of all areas Loving my new car. Looking forward to a long Honda relationship. my new car. Looking forward to a long Honda relationship. More
UPDATE: After my review I was immediately contacted by the General Manager, Robert Serrano. Mr. Serrano invited to meet with him and the Service Manager, Jorge Rosas. These gentlemen were very kind and su the General Manager, Robert Serrano. Mr. Serrano invited to meet with him and the Service Manager, Jorge Rosas. These gentlemen were very kind and supportive of my issues. Mr. Rosas took the time and initiative to apologize for my inconvenience and explain the process of the car wash problem, which has been rectified, along with the other issues mentioned. I do plan on being a return customer and I would definitely recommend this dealership for any Honda service needs. Thank you, Jorge Rosas and Robert Serrano, for your time, attention and professionalism in this matter. I went to have my vehicle inspected and have an oil change, which was given as complementary along with a car wash, thanks. But I also received a car that smelled like sewage (because they use recycled water to wash vehicles) and also put a big scratch on the back panel of my vehicle. This dealership also took it upon themselves to remove the license plate frame that I had on my vehicle and replace it with a Mariano Rivera dealership frame, which was unbeknownst to me until the next day. Very dissatisfied and would not recommend. The vehicle inspection was uneventful. More