Marcotte Ford
Holyoke, MA
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Alfredo was personable, efficient, genuine and very helpful. He went above and beyond. From the test drive to the registration Alfredo made the process easy and enjoyable. There was no pressure. Bill w helpful. He went above and beyond. From the test drive to the registration Alfredo made the process easy and enjoyable. There was no pressure. Bill was also a pleasure to deal with for the finances. We left with our dream vehicle knowing we will return in the future should we need another car. Thank you, Marcotte!! More
Exavier was an absolute delight to work with! It was the easiest, least pushy sales experience I could have hoped for, and they were very accommodating. It was the easiest, least pushy sales experience I could have hoped for, and they were very accommodating. More
Marcotte provided me with amazing service! Their internet sales team is on top of online inquiries, and set me up with an appointment right away. Nick helped me go over the options they had on Their internet sales team is on top of online inquiries, and set me up with an appointment right away. Nick helped me go over the options they had on the lot and went through all the features with me, financing options, the process from start to finish. Attention to detail and making the customer satisfied is top of their list! More
The sales staff was quick to return my call to set up an appointment. Our salesman Vaughn was great and made the purchase enjoyable. Maintenance department in the other hand was not quick in doing what they appointment. Our salesman Vaughn was great and made the purchase enjoyable. Maintenance department in the other hand was not quick in doing what they needed to do. They did not have my car ready for delivery at my scheduled time of 11am. All they needed to do was an inspection sticker and failed. I was there until 1pm. Unacceptable and no fault of anyone in sales. A change in service may be needed due to lack of organization and time management. Luckily my salesperson Vaughn was able to change their minds. More
Very satisfied and grateful for being able to work with Colby Andersen through a corporate vehicle purchase and transfer. There were a few glitches on our end and Colby was extremely helpful and understand Colby Andersen through a corporate vehicle purchase and transfer. There were a few glitches on our end and Colby was extremely helpful and understanding ... very good experience. More
Very good experience, no hidden charges. no pressure sales. Andrew is a pleasure to deal with and his communication is excellent! The entire process was professional and painless no pressure sales. Andrew is a pleasure to deal with and his communication is excellent! The entire process was professional and painless More
Andrew was a great sales person. Appreciate he kept me informed. Delivery was smooth. Made everything posible to get the car on time. Appreciate he kept me informed. Delivery was smooth. Made everything posible to get the car on time. More
Very pleased with my recent remote purchase through Marcotte Ford. Jose and Chad provided all the information to make this deal happen. Financing was a breeze and the guys who delivered my car to North Marcotte Ford. Jose and Chad provided all the information to make this deal happen. Financing was a breeze and the guys who delivered my car to Northern Vermont were friendly, courteous and professional!! More
We were able to purchase a Maverick Hybrid from Marcotte. The sales people were awesome and so was the price. There was no "up charge" and we paid the sticker price. I would highly recommend them to every The sales people were awesome and so was the price. There was no "up charge" and we paid the sticker price. I would highly recommend them to everyone. Andrew T was our sales person-he's great! More
Very good process. Andrew was very thorough. Everyone that we dealt with was friendly, efficient and knowledgeable. This was an out of state sale, and we were pleasa Andrew was very thorough. Everyone that we dealt with was friendly, efficient and knowledgeable. This was an out of state sale, and we were pleasantly surprised that the dealership handled the DMV visit in person. It all went very smoothly. More