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Marcotte Ford

Holyoke, MA

4.8
103 Reviews

1025 Main Street

Holyoke, MA

01040

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Showing 103 reviews

March 31, 2023

Great service. Fast response to questions. Go out of their way to find the perfect car for the customer! Will definitely be a repeat customer and will recommend to More

by Psychx2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Chicoine
March 18, 2023

Took my car in for an appointment for the electronics to be diagnosed, I let the service rep know that I was reasonable with time to work on the car. I borrowed a relative's car while waiting for service o More

by john-o
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
March 12, 2023

Great Dealership, they take the time to help you find the car that suits you and your lifestyle. Have been buying my cards from Marcotte Ford for more than 20 years. More

by Alana S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sue Keller
February 14, 2023

Alfredo was personable, efficient, genuine and very helpful. He went above and beyond. From the test drive to the registration Alfredo made the process easy and enjoyable. There was no pressure. Bill w More

by t.breguet
Recommend Dealer
Yes
Employees Worked With
Alfredo
February 09, 2023

Exavier was an absolute delight to work with! It was the easiest, least pushy sales experience I could have hoped for, and they were very accommodating. More

by esullivan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Exavier Adorno
February 04, 2023

Marcotte provided me with amazing service! Their internet sales team is on top of online inquiries, and set me up with an appointment right away. Nick helped me go over the options they had on More

by jfurbanowicz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Chicoine
January 14, 2023

The sales staff was quick to return my call to set up an appointment. Our salesman Vaughn was great and made the purchase enjoyable. Maintenance department in the other hand was not quick in doing what they More

by Marc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vaughn, Sue Keller
January 12, 2023

Very satisfied and grateful for being able to work with Colby Andersen through a corporate vehicle purchase and transfer. There were a few glitches on our end and Colby was extremely helpful and understand More

by vicki.l.driscoll
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Colby Anderson, Sue Keller
January 08, 2023

Very good experience, no hidden charges. no pressure sales. Andrew is a pleasure to deal with and his communication is excellent! The entire process was professional and painless More

by davebellantoni
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew, Bill
October 18, 2022

Andrew was a great sales person. Appreciate he kept me informed. Delivery was smooth. Made everything posible to get the car on time. More

by Reinasa12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Keller
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