Marcotte Ford
Holyoke, MA
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 180 reviews
Everyone was super nice and helpful, I could tell they value the customer and do a great job of making your visit a positive experience. value the customer and do a great job of making your visit a positive experience. More
Good service ! Everything Sou fast ,and good work ! Thank u for doing everything good an Everything Sou fast ,and good work ! Thank u for doing everything good an More
Andre and everyone at Marcotte worked to ease fear of high pressured sales, and treated me with kindness and respect. Overall, a lovely experience and I can say with confidence that I will return when it high pressured sales, and treated me with kindness and respect. Overall, a lovely experience and I can say with confidence that I will return when its time for another vehicle. More
Salesman accommodating, good representative for Marcott. Answered all questions and concerns. Went in on Wednesday and was done Friday. We have been a Ford customer for years and see no reason to change. Answered all questions and concerns. Went in on Wednesday and was done Friday. We have been a Ford customer for years and see no reason to change. Andre made the experience quite seamless. THANKYOU ANDRE. More
Wonderful experience, very knowledgeable and explained my options well Excellent salesperson. Pleasure working with him Best experience buying a car my options well Excellent salesperson. Pleasure working with him Best experience buying a car More
Simply “outstanding” support, service, and accommodation to their customers! From the moment I walked through the Marcotte Ford dealership door I was greeted promptly by an “excellent” sales representative to their customers! From the moment I walked through the Marcotte Ford dealership door I was greeted promptly by an “excellent” sales representative who heard and helped me with my car needs, requirements, and budget that I could not deviate from, passed the requirements forward to other pertinent staff, and they all went to work reviewing and crunching numbers to help “me” get into the car of my desires. The Marcotte Ford staff spells it right, “Excellent, Outstanding Customer Service”. Thank you Marcotte Ford staff for a job well done! From a well satisfied customer. More
Great experience salesman was very helpful with information and options… unlike other dealerships there was zero pressure felt from the salesman ! Will buy car from Marcotte again in the future ! information and options… unlike other dealerships there was zero pressure felt from the salesman ! Will buy car from Marcotte again in the future ! More
Just purchased our 3rd vehicle from Marcotte Ford. Have been customers for 12+ years. It was great to work with Andre and Bill. They were very helpful in making the process easy and timely. Andre even Have been customers for 12+ years. It was great to work with Andre and Bill. They were very helpful in making the process easy and timely. Andre even came in on his day off to make sure we had everything we needed at pick up. Thanks again guys! More
I worked with Andrew Tesini. He was extremely patient and professional. When I was unable to find exactly what I was looking for on the lot, Andrew took initiative to search He was extremely patient and professional. When I was unable to find exactly what I was looking for on the lot, Andrew took initiative to search other locations. He found exactly what I was looking for, including the price, color, interior, cab and bed size. He made the process very smooth and efficient. He is an excellent salesman and knows his products inside and out. I recommend anyone to work with him if youre in the market for a new vehicle! More
I had an outstanding experience working with Andre at Marcotte Ford. He was professional, knowledgeable, and never made me feel pressured throughout the entire process. I had been comparing multiple Rapt Marcotte Ford. He was professional, knowledgeable, and never made me feel pressured throughout the entire process. I had been comparing multiple Raptors at different dealerships, and Andre was patient, answered all of my questions honestly, and worked hard to earn my business by beating a competing offer. He made the buying process straightforward and transparent, and I always felt like he was advocating for me rather than just trying to make a sale. If you’re looking for someone who is responsive, easy to work with, and genuinely cares about customer satisfaction, I highly recommend asking for Andre. Thanks again for making this such a great experience! More


