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Marcotte Ford

Holyoke, MA

4.9
180 Reviews
Our campus continues to grow in Holyoke, MA. We are here for all of your vehicle needs and provide the best guest experience. Sales, Commercial Sales, Service, Parts, Rentals. We have over 100 vehicles in our Rental Department. We provide service loaners, pick up and drop off for service appointments. We will even come to your house or work with our Mobile Service Vehicle. We conveniently have a cafe located inside our showroom that provides breakfast and lunch 7am - 2pm Monday - Friday.
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1025 Main Street

Holyoke, MA

01040

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Showing 180 reviews

September 09, 2026

Everyone was super nice and helpful, I could tell they value the customer and do a great job of making your visit a positive experience. More

by Jash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Marcotte Ford responded

Knowing that you felt valued and had a positive visit means a lot to our team. Thank you for choosing our dealership for your used Ford F-150 purchase.

September 08, 2026

Good service ! Everything Sou fast ,and good work ! Thank u for doing everything good an More

by paolamichelle2800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Bernatchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2026 -

Marcotte Ford responded

Knowing you appreciated the fast turnaround and solid workmanship means a lot to our service team. We’re pleased we could complete the service on your F-150 Hybrid so quickly.

September 04, 2026

Andre and everyone at Marcotte worked to ease fear of high pressured sales, and treated me with kindness and respect. Overall, a lovely experience and I can say with confidence that I will return when it More

by HLD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Marcotte Ford responded

Kindness and respect are at the heart of how our team operates. Knowing that Andre and our team eased your concerns and made the purchase of your Ford Edge feel pressure-free is truly rewarding. Your confidence in returning when it’s time for another vehicle, along with your five-star rating, means a great deal to us.

August 31, 2026

Salesman accommodating, good representative for Marcott. Answered all questions and concerns. Went in on Wednesday and was done Friday. We have been a Ford customer for years and see no reason to change. More

by alussier100
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2026 -

Marcotte Ford responded

Knowing that Andre answered all your questions and made the process seamless means a lot to our team. We appreciate your years of loyalty to Ford and are excited to see you enjoying your new F-150.

August 24, 2026

Wonderful experience, very knowledgeable and explained my options well Excellent salesperson. Pleasure working with him Best experience buying a car More

by Doreen68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tesini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Soufan
Aug 24, 2026 -

Marcotte Ford responded

Your praise of Andrew’s clear explanations highlights what we aim for with every Bronco Sport purchase. Knowing that working with him made this your best car buying experience means a lot to us.

August 14, 2026

Simply “outstanding” support, service, and accommodation to their customers! From the moment I walked through the Marcotte Ford dealership door I was greeted promptly by an “excellent” sales representative More

by Well Satisfied Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Farnsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Tesini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Marcotte Ford responded

Hearing that our support and accommodations met your needs is rewarding. We’re glad we could work with you to secure the perfect new Ford Explorer Sport within your budget. Your praise means a lot to us.

August 14, 2026

Great experience salesman was very helpful with information and options… unlike other dealerships there was zero pressure felt from the salesman ! Will buy car from Marcotte again in the future ! More

by joebronner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2026 -

Marcotte Ford responded

Knowing you felt informed and never pressured during your purchase means a lot to our team. Our sales team enjoyed guiding you through the options for your new Ford Maverick. We appreciate you choosing us and look forward to assisting you again.

August 13, 2026

Just purchased our 3rd vehicle from Marcotte Ford. Have been customers for 12+ years. It was great to work with Andre and Bill. They were very helpful in making the process easy and timely. Andre even More

by Didave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Marcotte Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Marcotte Ford.

August 12, 2026

I worked with Andrew Tesini. He was extremely patient and professional. When I was unable to find exactly what I was looking for on the lot, Andrew took initiative to search More

by tgirard1228
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tesini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2026 -

Marcotte Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 08, 2026

I had an outstanding experience working with Andre at Marcotte Ford. He was professional, knowledgeable, and never made me feel pressured throughout the entire process. I had been comparing multiple Rapt More

by Jbonina10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Maki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Marcotte Ford responded

Our team enjoyed helping you purchase your Ford F-150. Knowing that Andre took the time to answer your questions openly and kept the process transparent and pressure-free means a lot to us. We’re pleased Andre could secure a competitive offer and advocate for you throughout the experience.

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