Bill Maki

Everyone was super nice and helpful, I could tell they value the customer and do a great job of making your visit a positive experience. value the customer and do a great job of making your visit a positive experience. More

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Andre and everyone at Marcotte worked to ease fear of high pressured sales, and treated me with kindness and respect. Overall, a lovely experience and I can say with confidence that I will return when it high pressured sales, and treated me with kindness and respect. Overall, a lovely experience and I can say with confidence that I will return when its time for another vehicle. More

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Simply “outstanding” support, service, and accommodation to their customers! From the moment I walked through the Marcotte Ford dealership door I was greeted promptly by an “excellent” sales representative to their customers! From the moment I walked through the Marcotte Ford dealership door I was greeted promptly by an “excellent” sales representative who heard and helped me with my car needs, requirements, and budget that I could not deviate from, passed the requirements forward to other pertinent staff, and they all went to work reviewing and crunching numbers to help “me” get into the car of my desires. The Marcotte Ford staff spells it right, “Excellent, Outstanding Customer Service”. Thank you Marcotte Ford staff for a job well done! From a well satisfied customer. More

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Great experience salesman was very helpful with information and options… unlike other dealerships there was zero pressure felt from the salesman ! Will buy car from Marcotte again in the future ! information and options… unlike other dealerships there was zero pressure felt from the salesman ! Will buy car from Marcotte again in the future ! More

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Just purchased our 3rd vehicle from Marcotte Ford. Have been customers for 12+ years. It was great to work with Andre and Bill. They were very helpful in making the process easy and timely. Andre even Have been customers for 12+ years. It was great to work with Andre and Bill. They were very helpful in making the process easy and timely. Andre even came in on his day off to make sure we had everything we needed at pick up. Thanks again guys! More

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I had an outstanding experience working with Andre at Marcotte Ford. He was professional, knowledgeable, and never made me feel pressured throughout the entire process. I had been comparing multiple Rapt Marcotte Ford. He was professional, knowledgeable, and never made me feel pressured throughout the entire process. I had been comparing multiple Raptors at different dealerships, and Andre was patient, answered all of my questions honestly, and worked hard to earn my business by beating a competing offer. He made the buying process straightforward and transparent, and I always felt like he was advocating for me rather than just trying to make a sale. If you’re looking for someone who is responsive, easy to work with, and genuinely cares about customer satisfaction, I highly recommend asking for Andre. Thanks again for making this such a great experience! More

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The service at Marcotte Ford was outstanding. Our salesperson Andre Bernatchez was professional , courteous and very interested in our needs. He was quick and moved the process along at a speed Our salesperson Andre Bernatchez was professional , courteous and very interested in our needs. He was quick and moved the process along at a speed that was comfortable. Our Business Manager Bill Maki was professional, thorough and efficient. This is the second timer he has helped us to get into a new car. And I know that next time I will ask for him by name. Both Andre and Bill were personable and cared about what we needed more than just completing a task. Bill treated us like family. It was clear that the Marcotte dealership was a Holyoke family owned business concerned about the community and their customers. I am not sure but I think this is our fifth or sixth car from Marcotte and Ford. We are fully satisfied with our experience and love our new Bronco Sport! More

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Such a wonderful experience here! Everyone was so kind, Andrew was absolutely amazing and made the process seamless! Everyone was so kind, Andrew was absolutely amazing and made the process seamless! More

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Friendly knowledgeable staff. No pressure to buy. I was treated with respect. Highly recommend Marcotte Ford for your next vehicle. Thank you Andre, Cris, and Bill. No pressure to buy. I was treated with respect. Highly recommend Marcotte Ford for your next vehicle. Thank you Andre, Cris, and Bill. More

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I had a great experience purchasing my vehicle from this dealership. The entire process was smooth, straightforward, and stress-free from start to finish. Andrew was friendly, knowledgeable, and made sure a dealership. The entire process was smooth, straightforward, and stress-free from start to finish. Andrew was friendly, knowledgeable, and made sure all of my questions were answered without any pressure. More

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