Marcotte Ford
Holyoke, MA
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I am very happy with my purchase. Vaughn was great to work with. All my questions were answered. There were no surprises. Very competitive prices on vehicles. I would recommend Marcot Vaughn was great to work with. All my questions were answered. There were no surprises. Very competitive prices on vehicles. I would recommend Marcotte Ford to everyone. More
Marcotte exceeded my expectations, they treated me very well. The Sales and Service delivery process for my Maverick Hybrid went very well. Kudos! well. The Sales and Service delivery process for my Maverick Hybrid went very well. Kudos! More
Brian was very friendly and professional. Helped me buy my truck instead of trying to sell it to me. Had a few hiccups when I picked the truck up but they were resolved quickly. Helped me buy my truck instead of trying to sell it to me. Had a few hiccups when I picked the truck up but they were resolved quickly. More
Alfredo was very good to work with and very complete in his coverage of all information and necessary aspects towards me feeling comfortable with the car. his coverage of all information and necessary aspects towards me feeling comfortable with the car. More
Courteous salesman, attention to detail, fair pricing and excellent service. Honest and competitive pricing and made purchasing a new vehicle a pleasant experience. excellent service. Honest and competitive pricing and made purchasing a new vehicle a pleasant experience. More
Bought out my Ford Edge 2020 lease. Exavier at Marcotte Ford contacted me months in advance to explain my options. He was professional, courteous and knowledgeable. It was a great ex Exavier at Marcotte Ford contacted me months in advance to explain my options. He was professional, courteous and knowledgeable. It was a great experience. More
Great service. Fast response to questions. Go out of their way to find the perfect car for the customer! Will definitely be a repeat customer and will recommend to Fast response to questions. Go out of their way to find the perfect car for the customer! Will definitely be a repeat customer and will recommend to anyone looking for a new or used vehicle! More
Took my car in for an appointment for the electronics to be diagnosed, I let the service rep know that I was reasonable with time to work on the car. I borrowed a relative's car while waiting for service o be diagnosed, I let the service rep know that I was reasonable with time to work on the car. I borrowed a relative's car while waiting for service on my car, Dropped the car off on a Thursday, Called the next day, Friday to get an update on what's happening. Got a call in the afernoon from the service rep that I took my service appointment with, and he tells me that he has NOTHING on the car yet. The service people hadn't even popped the hood open, must less looked at the car. Since Marcotte does not open its service on Saturday and Sunday, this dealer had my car for almost a week and did nothing. I have no idea where all these positive reviews come from, but my experience has been less than even the bare minimum of any service. After reading these positive reviews, I had a lot of work in mind for my car that could've put a few bucks in their register, But then, that's not going to happen either. More
Great Dealership, they take the time to help you find the car that suits you and your lifestyle. Have been buying my cards from Marcotte Ford for more than 20 years. the car that suits you and your lifestyle. Have been buying my cards from Marcotte Ford for more than 20 years. More