Marcotte Ford
Holyoke, MA
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Advertising f150 accident free. ...when bumper / fog light and possible frame [unseen] damage apparent. Tell me that it's less than $2500 to repair.... this dealer needs to reported ...when bumper / fog light and possible frame [unseen] damage apparent. Tell me that it's less than $2500 to repair.... this dealer needs to reported as untrustworthy establishment. Management called after I asked them to lose my number to intimidate and bully me. Never did that respond via email like a professional would. Please ban them! More
Easiest car buying experience I’ve ever had. The salesman was nice and willing to work with me instead of pressuring me. The finance guy was also great to work with and got me very close to what The salesman was nice and willing to work with me instead of pressuring me. The finance guy was also great to work with and got me very close to what I was paying on my previous vehicle. More
All current and past experience with Marcotte personnel have been exceptional. Nick was thorough, friendly and professional on my recent purchase. have been exceptional. Nick was thorough, friendly and professional on my recent purchase. More
Great team at Marcotte. From sales to leadership their goal is to make the customers happy and meet customers needs. From sales to leadership their goal is to make the customers happy and meet customers needs. More
No high pressure sales, patience to answer all my questions. Car was ready as promised. Nick was great to work with. questions. Car was ready as promised. Nick was great to work with. More
I didn’t buy a truck from them, but they went out of their way to answer questions I had about one of their trucks. I was looking at a super cab and was curious if a car seat would fit. They took the ti their way to answer questions I had about one of their trucks. I was looking at a super cab and was curious if a car seat would fit. They took the time to try and fit a coworkers child’s seat into the truck. Sadly it didn’t fix good. Very thankful for their customer service. Saved me a 4 hour trip to figure it out myself. Thank you Cheryl and the other guy with the child seat. Best thanks I have is a good review. More
Andre was fantastic! Cared about the customer and answered all my questions. Even worked on his day off to get answers about the sale. Cared about the customer and answered all my questions. Even worked on his day off to get answers about the sale. More
My rep Exavier was called up for National Guard duty before I picked after my Maverick which I had ordered in September of 2022 . Both he and my delivery rep “Mo” were courteous and considerate as well before I picked after my Maverick which I had ordered in September of 2022 . Both he and my delivery rep “Mo” were courteous and considerate as well as other employees at this dealership during the ordering and final delivery of my vehicle .This is our second purchased at Marcotte Ford and would recommend to anyone looking for a vehicle to purchase to stop here . More
From the start of the process to purchase a vehicle , through the negotiation, and finalization, they were extremely helpful and up front. My Sales person, Andre Bernatchez, was clear on everything we di through the negotiation, and finalization, they were extremely helpful and up front. My Sales person, Andre Bernatchez, was clear on everything we discussed and was always keeping me updated throughout the process. They handled my registration transfer with ease. Even the service department, as i only had the inspection done, were very ciurteous and friendly. Looke dnice and clean . Overall this was a great experience and i would highlly recomend Marcotte Ford. More