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Marcotte Ford

Holyoke, MA

4.8
102 Reviews

1025 Main Street

Holyoke, MA

01040

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Showing 102 reviews

January 04, 2024

Advertising f150 accident free. ...when bumper / fog light and possible frame [unseen] damage apparent. Tell me that it's less than $2500 to repair.... this dealer needs to reported More

by vwdesign
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Crook
December 19, 2023

Easiest car buying experience I’ve ever had. The salesman was nice and willing to work with me instead of pressuring me. The finance guy was also great to work with and got me very close to what More

by Jnod26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristos (salesman)
December 17, 2023

All current and past experience with Marcotte personnel have been exceptional. Nick was thorough, friendly and professional on my recent purchase. More

by Rod Pillard
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cheryl Pooler, Nicholas Chicoine, Bill Filiault
December 07, 2023

Great team at Marcotte. From sales to leadership their goal is to make the customers happy and meet customers needs. More

by gbmcn39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick C: Brian Farnsworth we’re both fantastic , Sue Keller
December 07, 2023

No high pressure sales, patience to answer all my questions. Car was ready as promised. Nick was great to work with. More

by oldsk8trbabe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Chicone, I did not work with Sure Keller but it wont let me submit unless I rate this person, Sue Keller
November 24, 2023

I didn’t buy a truck from them, but they went out of their way to answer questions I had about one of their trucks. I was looking at a super cab and was curious if a car seat would fit. They took the ti More

by LaBarre.c12
Recommend Dealer
Yes
Employees Worked With
Cheryl
November 16, 2023

Excellent, very helpful. Andrew was very helpful and informative. Everyone tried to help with our experience More

by Clark Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Bill
Nov 16, 2023 -

Clark Jones responded

Very happy with dealing with everyone at Marcotte Ford as usual.

November 12, 2023

Andre was fantastic! Cared about the customer and answered all my questions. Even worked on his day off to get answers about the sale. More

by roberttmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez
October 21, 2023

My rep Exavier was called up for National Guard duty before I picked after my Maverick which I had ordered in September of 2022 . Both he and my delivery rep “Mo” were courteous and considerate as well More

by Cioci10
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike , Sue Keller
October 13, 2023

From the start of the process to purchase a vehicle , through the negotiation, and finalization, they were extremely helpful and up front. My Sales person, Andre Bernatchez, was clear on everything we di More

by steve kofsky
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andre Bernatchez