Marcotte Ford

Everyone was friendly and ready to help. All my questions were answered. I felt comfortable returning to ask more questions. All my questions were answered. I felt comfortable returning to ask more questions. More

The best auto dealership experience in over 30 years! Purchasing our Mustang was a breeze, and everyone involved was professional and low pressure from start to finish. Our salesman Kristos and manager B Purchasing our Mustang was a breeze, and everyone involved was professional and low pressure from start to finish. Our salesman Kristos and manager Bill covered every detail and price negotiations smoothly and worked in the needed extras to the deal easily. Business manager Richie was very helpful and made the paperwork process easy. The service dept. is very responsive and top notch. And having lunch at their in house Cafe’ is a real bonus! Well done Marcotte Ford!👍 More

Very helpful…. I am very happy with my purchase of my 2024 Ford Escape. It is a good car I am very happy with my purchase of my 2024 Ford Escape. It is a good car More

Worse service department anywhere. Attempted to upsell parts that would have cost almost $3000. I went elsewhere and paid $295 for parts and labor to have the heat repaired. Also tried Attempted to upsell parts that would have cost almost $3000. I went elsewhere and paid $295 for parts and labor to have the heat repaired. Also tried to tell me I have mice inside my car. I drive it everyday with my dog and have never seen any evidence of mice. All done to try to frighten a woman who they believed was dumb enough to buy into their xx. Shame on them! More

Just purchased my 2nd SUV from Marcotte. They continue to deliver quality service and do not pressure you like other dealerships. There customer service is the best in the area. They continue to deliver quality service and do not pressure you like other dealerships. There customer service is the best in the area. More

We had a very good experience purchasing our Maverick . Andre' was helpful and took the time we needed when asking questions. Everyone was helpful.Seemed honest.I would definitely buy from them again. Andre' was helpful and took the time we needed when asking questions. Everyone was helpful.Seemed honest.I would definitely buy from them again. More

We have purchased all our vehicles from Marcotte Ford since 1983. I have driven an Explorer since 1994. My purchase of a 2024 Ford Bronco Sport was a very smooth process. I worked with Andrew Tessini since 1983. I have driven an Explorer since 1994. My purchase of a 2024 Ford Bronco Sport was a very smooth process. I worked with Andrew Tessini who oversaw every aspect of the sale flawlessly. It was a pleasure to work with him. With 200 miles on my Bronco I have been very pleased. It is a smaller vehicle than all my Explorers. However, it is servicing my needs very nicely. I have already received several compliments on its color - Azure grey. The only negative is the reduced leg room in the back seat. However, I guess that has to be expected with the smaller sized vehicle. More

It's a great dealership, which works with you to find the vehicle your looking for . My experience from the receptionist to my salesman to the finance guy, was a smooth and stress free experience. I would re vehicle your looking for . My experience from the receptionist to my salesman to the finance guy, was a smooth and stress free experience. I would recommend them highly More

Salesman Nick C took good care of me. Friendly, knowledgeable, low-pressure. A positive experience from start to finish, and I absolutely love my new vehicle.. Friendly, knowledgeable, low-pressure. A positive experience from start to finish, and I absolutely love my new vehicle.. More

From start to finish, I had a pleasant experience at Marcotte Ford of Holyoke. Vaughn was very knowledgeable about the Bronco Sport and detailed about different options. He was easy to work with and wa Marcotte Ford of Holyoke. Vaughn was very knowledgeable about the Bronco Sport and detailed about different options. He was easy to work with and wanted to assure that I was happy with my purchase. He did not pressure me to buy and really listed to my needs/requests. Bill M. in the Finance was excellent. He was very organized, efficient and thorough. Vaughn and Bill M.-a great combo; both returned my calls/emails promptly. I highly recommend this duo from Marcotte Ford. I drove off the lot feeling good about my purchase. My Badlands Bronco has great safety reviews and is sooooooo fun to drive around town! More