Marcotte Ford

Very helpful…. I am very happy with my purchase of my 2024 Ford Escape. It is a good car I am very happy with my purchase of my 2024 Ford Escape. It is a good car More

Worse service department anywhere. Attempted to upsell parts that would have cost almost $3000. I went elsewhere and paid $295 for parts and labor to have the heat repaired. Also tried Attempted to upsell parts that would have cost almost $3000. I went elsewhere and paid $295 for parts and labor to have the heat repaired. Also tried to tell me I have mice inside my car. I drive it everyday with my dog and have never seen any evidence of mice. All done to try to frighten a woman who they believed was dumb enough to buy into their xx. Shame on them! More

Just purchased my 2nd SUV from Marcotte. They continue to deliver quality service and do not pressure you like other dealerships. There customer service is the best in the area. They continue to deliver quality service and do not pressure you like other dealerships. There customer service is the best in the area. More

We had a very good experience purchasing our Maverick . Andre' was helpful and took the time we needed when asking questions. Everyone was helpful.Seemed honest.I would definitely buy from them again. Andre' was helpful and took the time we needed when asking questions. Everyone was helpful.Seemed honest.I would definitely buy from them again. More

We have purchased all our vehicles from Marcotte Ford since 1983. I have driven an Explorer since 1994. My purchase of a 2024 Ford Bronco Sport was a very smooth process. I worked with Andrew Tessini since 1983. I have driven an Explorer since 1994. My purchase of a 2024 Ford Bronco Sport was a very smooth process. I worked with Andrew Tessini who oversaw every aspect of the sale flawlessly. It was a pleasure to work with him. With 200 miles on my Bronco I have been very pleased. It is a smaller vehicle than all my Explorers. However, it is servicing my needs very nicely. I have already received several compliments on its color - Azure grey. The only negative is the reduced leg room in the back seat. However, I guess that has to be expected with the smaller sized vehicle. More

It's a great dealership, which works with you to find the vehicle your looking for . My experience from the receptionist to my salesman to the finance guy, was a smooth and stress free experience. I would re vehicle your looking for . My experience from the receptionist to my salesman to the finance guy, was a smooth and stress free experience. I would recommend them highly More

Salesman Nick C took good care of me. Friendly, knowledgeable, low-pressure. A positive experience from start to finish, and I absolutely love my new vehicle.. Friendly, knowledgeable, low-pressure. A positive experience from start to finish, and I absolutely love my new vehicle.. More

From start to finish, I had a pleasant experience at Marcotte Ford of Holyoke. Vaughn was very knowledgeable about the Bronco Sport and detailed about different options. He was easy to work with and wa Marcotte Ford of Holyoke. Vaughn was very knowledgeable about the Bronco Sport and detailed about different options. He was easy to work with and wanted to assure that I was happy with my purchase. He did not pressure me to buy and really listed to my needs/requests. Bill M. in the Finance was excellent. He was very organized, efficient and thorough. Vaughn and Bill M.-a great combo; both returned my calls/emails promptly. I highly recommend this duo from Marcotte Ford. I drove off the lot feeling good about my purchase. My Badlands Bronco has great safety reviews and is sooooooo fun to drive around town! More

Advertising f150 accident free. ...when bumper / fog light and possible frame [unseen] damage apparent. Tell me that it's less than $2500 to repair.... this dealer needs to reported ...when bumper / fog light and possible frame [unseen] damage apparent. Tell me that it's less than $2500 to repair.... this dealer needs to reported as untrustworthy establishment. Management called after I asked them to lose my number to intimidate and bully me. Never did that respond via email like a professional would. Please ban them! More

Easiest car buying experience I’ve ever had. The salesman was nice and willing to work with me instead of pressuring me. The finance guy was also great to work with and got me very close to what The salesman was nice and willing to work with me instead of pressuring me. The finance guy was also great to work with and got me very close to what I was paying on my previous vehicle. More