
Marcotte Ford
Holyoke, MA
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I recently purchased a truck from Marcotte Ford. It was truly a pleasure to deal with salesman Nick Duclos. Nick was very informative, helpful, and made the buying process very easy. Nick made sure It was truly a pleasure to deal with salesman Nick Duclos. Nick was very informative, helpful, and made the buying process very easy. Nick made sure I understood everything about the purchasing process and never hesitated to explain and help when needed. Nick also made the car buying experience very enjoyable. Marcotte Ford certainly makes you feel welcome and does business the way it should be done. I recommend Marcotte Ford and salesman Nick Duclos to anyone in the market for a vehicle. Marcotte Ford’s motto “We’ve got your back” is truly shown and experienced from the moment you first walk into the dealership. More
The best auto dealership experience in over 30 years! Purchasing our Mustang was a breeze, and everyone involved was professional and low pressure from start to finish. Our salesman Kristos and manager B Purchasing our Mustang was a breeze, and everyone involved was professional and low pressure from start to finish. Our salesman Kristos and manager Bill covered every detail and price negotiations smoothly and worked in the needed extras to the deal easily. Business manager Richie was very helpful and made the paperwork process easy. The service dept. is very responsive and top notch. And having lunch at their in house Cafe’ is a real bonus! Well done Marcotte Ford!👍 More
Worse service department anywhere. Attempted to upsell parts that would have cost almost $3000. I went elsewhere and paid $295 for parts and labor to have the heat repaired. Also tried Attempted to upsell parts that would have cost almost $3000. I went elsewhere and paid $295 for parts and labor to have the heat repaired. Also tried to tell me I have mice inside my car. I drive it everyday with my dog and have never seen any evidence of mice. All done to try to frighten a woman who they believed was dumb enough to buy into their xx. Shame on them! More
Just purchased my 2nd SUV from Marcotte. They continue to deliver quality service and do not pressure you like other dealerships. There customer service is the best in the area. They continue to deliver quality service and do not pressure you like other dealerships. There customer service is the best in the area. More
We had a very good experience purchasing our Maverick . Andre' was helpful and took the time we needed when asking questions. Everyone was helpful.Seemed honest.I would definitely buy from them again. Andre' was helpful and took the time we needed when asking questions. Everyone was helpful.Seemed honest.I would definitely buy from them again. More