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Marcotte Ford

Holyoke, MA

4.8
100 Reviews

1025 Main Street

Holyoke, MA

01040

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Showing 100 reviews

November 07, 2020

Welcoming, professional, friendly and honest. From reception to final sale and inspection sticker. This is the second vehicle I’ve purchased from Marcotte and I will go back again in the future. More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Duffy, Raquel, Cody, finance and others, thank you
September 18, 2020

Wanted to switch to Marcott for better service as I have heard nothing but good things about them. Turns out, they will not honor my warranty that I bought at another dealership. I was actually told that th More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anna
August 23, 2020

Can’t say enough about this dealership they are great people to conduct business with They very professional group of people and the dealership is very nice and clean More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy tesiney
August 08, 2020

I have been dealing with Marcotte Ford for many years and would never go anywhere else. The sales and finance departments are amazing. No pressure. More

by debhartnett92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew and Steve
July 05, 2020

The deal was fair and the salesperson did a good job on follow up, will need a follow up reguarding a glitch in the backup camera More

by Ace.rohrbach
Recommend Dealer
Yes
Employees Worked With
Brian Farnsworth
June 26, 2020

2020 F 150 Had the pleasure of buying my vehicle from Andrew.Very easy to deal with, not your "typical" sales person.No pressure and answered all question I had. More

by Beerbrewer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Steve
October 24, 2016

Sales and Service My wife and I decided to purchase a 2016 Ford Explorer from Marcotte Ford, and the experience couldn't have been better. Nicole was fantastic througho More

by Towguy06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole, Glenn, Patty (sales) Rob (service)
August 29, 2015

Great beginning, terrible on-going service The reason we bought our car here is the loaner program, which says that if you buy a car from Marcotte, they will provide a free loaner anytime your More

by alik77
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Greg, the service manager and a service adviser whose name I can't recall
October 11, 2014

2012 Ford Edge Bonnie Nieroda and Glen Gagnon were excellent. I purchased a 2012 Ford Edge which was competitively priced and very clean. I traded a 2007 Edge and re More

by egs1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bonnie Nieroda, Glen Gagnon
August 17, 2012

Stopped by to see what was on the lot in suv. Bonnie was very helpful and guided us to what we were looking for. She had us take a test drive in two different cars a 6 and an 4 cyl. we sat down and talked p More

by Clifford Grant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bonnie
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