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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

May 24, 2024

Same always takes care of me and whatever car needs I am experiencing. All good! More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Jun 11, 2024 -

Maple Hill Auto Group responded

Thank you John!

May 24, 2024

Consistently processional service and timely with the services I had scheduled. It was easy to make an appointment and the waiting area is clean and comfortable. Have always had an outstanding experience More

by jmacritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kim, Brenden Brovont
Jun 11, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your feedback. I'm happy to hear everything went smoothly. We look forward to assisting you in the future.

May 23, 2024

My experience at this dealership has been outstanding. Service department was friendly and quick to help. More

by DLMILLER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Mike Simmons, Brenden Brovont
Jun 18, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your review. I'm happy to hear we were able to get you in and out in a timely manner. we look forward to assisting you in the future.

May 22, 2024

After an oil change they left the tank but loose and all of the oil leaked into my driveway. Horrible service for a “certified car dealership”, I had to end up fixing it myself and I have 0 experience with More

by lopezportillomatias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Lasher, Brenden Brovont
May 20, 2024

I am happy with the timely repairs, but I have some issues with paying for someone that was previously fixed less than 30,000 miles ago. More

by KURT.KINTZELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
May 20, 2024

Sam always takes great care of my car and me! Estimated time is almost always correct. More

by JAMES.YEALIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
Jul 02, 2024 -

Maple Hill Auto Group responded

Thank you James! I'm happy to hear we were able to get you in and out in a timely manner.

May 18, 2024

I got an appointment in a timely manner and my service was completed. I also had a rental. More

by metra.krautmanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
May 15, 2024

No more long waits for an appointment, they solved that and now they were able to accommodate me for early next week without a loaner. Also, they do have loaners unlike some other dealerships that quickly More

by PEDROALVAREZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
May 17, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your review. I'm happy to hear we were able to accommodate your needs and get you on the schedule so quickly. We appreciate your business and look forward to seeing you in the future.

May 14, 2024

Always sure to make vehicles ensured for safety on roads, with a user friendly experience. More

by josiahstuart555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kipp Kewish 5/5 Stars , Kelsey LeRoy, Hannah Seal, Mike Simmons, CB Watkins, Abby VandenBerg, Randy Kim, Sam Lasher, Brenden Brovont
May 17, 2024 -

Maple Hill Auto Group responded

Thank you!

May 13, 2024

Hannah always has a smile for you. Returned the loaner (driving it home and back to Maple Hill) and put $14 worth of gas in it. The last person did. not fill the tank up so.... Hanna More

by CATHY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
May 14, 2024 -

Maple Hill Auto Group responded

Thank you Cathy. I'm happy to hear Hannah was able to take care of you in a quick and polite manner.

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