Maple Hill Auto Group
Kalamazoo, MI
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5,138 Reviews of Maple Hill Auto Group
You'd have to be out of your mind to go here. This dealership is a bunch of crooks! We took our Touareg in for an oil change, fluid check and tire rotation, and new spark plugs. We were going to b This dealership is a bunch of crooks! We took our Touareg in for an oil change, fluid check and tire rotation, and new spark plugs. We were going to be going to the U.P. Michigan and into Canada. We got as far as the middle of nowhere in the U.P. and the engine light came on and the power steering pump was squealing. My husband checked the water and the power steering tank…none! The brake fluid was low too! We had some water with us so he topped that off and we were able to drive to the nearest "town". They had somewhat of an auto parts store so we got the fluids we needed plus the engine was a quart and a half low of oil. Called them when we got signal…they acted like it was no big deal! Went round and round with them when we got home, all they could offer us was $50.00 off our next service. Wow…. thanks a lot. We also discovered when we got home that they hadn't even changed the spark plugs! And they stole our wrench for our lug nuts. All this for a mere $650.00. More
Tucson purchase Very good experience. Cameron was very easy to work with. He listened to what I wanted, and made sure to thoroughly answer any questions I had. Very good experience. Cameron was very easy to work with. He listened to what I wanted, and made sure to thoroughly answer any questions I had. More
Excellent service every time I go and that is why I decided to purchase my next vehicle with Maple Hill... I will recommend Maple Hill always to my family and service every time I go and that is why I decided to purchase my next vehicle with Maple Hill... I will recommend Maple Hill always to my family and friends... More
Excellent Service at Maple Hill Auto! Had a very positive experience in buying our Santa Fe. Dealership was informative, friendly and not pushy! Our salesperson was very patient, answeri Had a very positive experience in buying our Santa Fe. Dealership was informative, friendly and not pushy! Our salesperson was very patient, answering all of the questions that we had and made us feel that we were not wasting his time! More
great place They had the car we was looking for. The staff was very friendly and helpful. There was no sales pressure and I would definitely go back thanks Camero They had the car we was looking for. The staff was very friendly and helpful. There was no sales pressure and I would definitely go back thanks Cameron More
First experience leasing at Maple Hill Auto Group I found the staff to be very professional, especially Phil lawrence who I worked with on my vehicle needs. I had not yet decided on a lease or purcah I found the staff to be very professional, especially Phil lawrence who I worked with on my vehicle needs. I had not yet decided on a lease or purcahse and explained to Phil all of my circumstances. he worked with me to review all my options and was very generous in accommodating my situation with an existing lease from another manufacturer. In addition the facility is first-rate and provides many benefits to the vehicle owner/leasee. All-in-all I believe that we had as good an experience as possible and will gladly recommend the Maple Hill Auto Group to family and friends. More
The Way Car Buying Should Be This is my 4th Hyundai at Maple Hill--the staff is incredible and understands the value of letting the customer drive the conversation. At no point d This is my 4th Hyundai at Maple Hill--the staff is incredible and understands the value of letting the customer drive the conversation. At no point do you feel like you're being taken or suckered, and driving away in something nice and shiny with the confidence that you received a good deal is exactly the way car buying should be. I urge anyone who has not yet been on their lot to try out the experience and feel the difference. More
Tucson Sale and Service Review I had previously bought a 2006 used Tucson, which was an excellent vehicle. It had approximately 250,000 miles when I traded it in. Only had a few r I had previously bought a 2006 used Tucson, which was an excellent vehicle. It had approximately 250,000 miles when I traded it in. Only had a few repairs. The service department there is excellent. Steve has always given me sound advice and I feel I can trust him. I go nowhere else for service and believe me, I get a lot of oil changes! Mike (salesman) was very courteous. I already knew I wanted another Tucson. I've already been back for a "refresher" on how all the gadgets work. They have really updated Tucsons in 10 years. I'm trying to catch up. Thoroughly enjoying my new ride. More
Santa Fe Sport I received just the right amount of service and attention from the staff at Maple Hill Auto. They did not try to sell me a car I didn't want or didn't I received just the right amount of service and attention from the staff at Maple Hill Auto. They did not try to sell me a car I didn't want or didn't need. I would recommend Maple Hill Auto to family and friends. More
Very satisfied An easy, straightforward and pleasant experience. Prompt responses from the salesman to my questions and preparing paperwork. My pickup was thorough, An easy, straightforward and pleasant experience. Prompt responses from the salesman to my questions and preparing paperwork. My pickup was thorough, organized and went smoothly. More