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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,138 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,138 Reviews of Maple Hill Auto Group

July 12, 2024

Seth Barringer was an outstanding salesperson. He was very knowledgeable about the vehicle which made the purchase much easier. The whole purchase process was made easier because of his extensiv More

by brad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Barringer
Jul 16, 2024 -

Maple Hill Auto Group responded

Thank you Brad! I'm glad to hear Seth was such a great help in your buying experience.

July 12, 2024

The purchase of my new Volkswagen Taos was such a smooth experience. Seth took into consideration my needs for a car and my financial situation. I feel like I bought the perfect car for me, thanks to Seth! More

by lbarkovich4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CB Watkins, Seth Barringer
Jul 16, 2024 -

Maple Hill Auto Group responded

Thank you for taking the time to give us your feedback. I'm happy to hear Seth was able to get you into the perfect vehicle.

June 30, 2024

Seth made the process very enjoyable and was very accommodating. Highly recommend Maple Hill Auto and especially Seth! More

by Al3xb15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Simmons, CB Watkins, Seth Barringer
Jul 02, 2024 -

Maple Hill Auto Group responded

Thank you! I'm happy to hear Seth made your experience an enjoyable one. We look forward to assisting you in the future.

June 29, 2024

Service always takes longer than estimated; no email or text confirmations of appointments; could be friendlier More

by JACHYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
Jul 02, 2024 -

Maple Hill Auto Group responded

I'm sorry to hear this was your experience. We do have confirmation reminders via text and email. However, you scheduled online and it doesn't always trigger the confirmations. If you call in to schedule we manually trigger them.

June 19, 2024

I am always treated with respect and kindness on every visit, but my most recent visit was by far the best experience I have had at this dealership. I was in contact with Cassandra various times throughou More

by CLAYTON.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall, Lena Grubb, Morgan Tassell
Jul 02, 2024 -

Maple Hill Auto Group responded

Thank you for the kind review, I will pass this on to our staff. We appreciate your business and look forward to assisting you in the future.

June 19, 2024

Everything went very smoothly and my car was ready on time. Thank you, Maple Hill Auto Group. More

by JCONWAY418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kim, Sam Lasher
Jun 26, 2024 -

Maple Hill Auto Group responded

Thank you! I'm glad to hear we were able to get you in and out in a timely manner.

June 19, 2024

Scheduling was straightforward. Work was done on time. Provided a loaner on the needed recall work. Staff was professional. More

by TOMJANGULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Jun 26, 2024 -

Maple Hill Auto Group responded

Thank you Tom! I'm happy to hear everything went well. We look forward to assisting you in the future.

June 19, 2024

They are outstanding! Always treated with respect and care! They have wonderful people running the organization! More

by michaelyorkrabbit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Gates, Hannah Seal, Mike Simmons, Tony Galvan, Sam Lasher, Brenden Brovont
Jun 19, 2024 -

Maple Hill Auto Group responded

Thank you Michael for taking the time to give us your review. We appreciate your business and look forward to assisting you in the future.

June 17, 2024

Super helpful. Amazing staff and fast service. I would definitely come back for service in the future More

by STLASHE
Recommend Dealer
Yes
Employees Worked With
Lena Grubb, Hannah Seal, CB Watkins, Lauren Armbruster, Randy Kim, Sam Lasher, Angela Carlson, Brenden Brovont
Jun 18, 2024 -

Maple Hill Auto Group responded

Thank you for the 5 star review. I'm happy to hear everything went well and we have earned your business in the future.

June 15, 2024

Great place to take your car to. Hannah as well as the staff was very nice and professional More

by BRADYHUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal, Randy Kim, Sam Lasher, Brenden Brovont
Jun 18, 2024 -

Maple Hill Auto Group responded

Thank you! I'm happy to hear Hannah was able to take care of everything for you. We look forward to assisting you in the future.

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