Maple Hill Auto Group

Service I have dealt with Maple Hill Subaru for about 13 years now and have had nothing but great service throughout. Very friendly and helpful staff. I have dealt with Maple Hill Subaru for about 13 years now and have had nothing but great service throughout. Very friendly and helpful staff. More

Enjoyable experience The service advisor took the initiative to solve my problem quickly saving me the need to leave my car. He saved me time and money which I appreciate The service advisor took the initiative to solve my problem quickly saving me the need to leave my car. He saved me time and money which I appreciate More

Very satisfactory experience. We bought a new Hyundai Kona. Our salesman, Tyler Eddy was friendly, informative, and very patient will our many questions about the vehicle. There wa We bought a new Hyundai Kona. Our salesman, Tyler Eddy was friendly, informative, and very patient will our many questions about the vehicle. There was no pressure to buy nor attempt to steer us to something more expensive. So far we are extremely pleased with our purchase. More

Oil Change Easy-Peasy Called in needing an oil change. I was over-due (go figure!). MH was able to schedule me in same-day and still shuttle me to my nearby work within a f Called in needing an oil change. I was over-due (go figure!). MH was able to schedule me in same-day and still shuttle me to my nearby work within a few minutes after dropping my vehicle. Service was quick, able to pay over the phone and pick my vehicle up shortly after hours. More

Great salesman great dealership our salesman Tyler Perry was excellent. This is the third new Subaru that we bought from him in the past 2 1/2 years. We would highly recommend Tyler our salesman Tyler Perry was excellent. This is the third new Subaru that we bought from him in the past 2 1/2 years. We would highly recommend Tyler as well as the dealership to any of our relatives or friends looking for a new or used car. More

Great service with personal attention to detail This dealership and particularly the Servive Agent Steve Nuttt have consistently provided great service with the personal attention to detail that I l This dealership and particularly the Servive Agent Steve Nuttt have consistently provided great service with the personal attention to detail that I look for. I do not consider any other place for service when our Hyundai Santa Fe need it. More

Best experience with a car dealership we ever had. They answered all of our questions, provided information that we needed and were very patient. We will recommend them to to our family and friends. They answered all of our questions, provided information that we needed and were very patient. We will recommend them to to our family and friends. More

Excellent Service I originally made an appointment online through the Hyundai app. What I didn't catch was that the default choice was to leave the car there. When I re I originally made an appointment online through the Hyundai app. What I didn't catch was that the default choice was to leave the car there. When I realized that, I called the dealer's service dept and the appointment was immediately changed from drop off to waiting for the car. I'm sorry, I don't remember the name of the woman I spoke with on the phone, but she was very polite and helpful. Then, when I got to the service, I was promptly greeted by Steve Nutt, and though I was told on the phone when I changed the appt. that it would take an hour, my car was ready in less than an hour. I have always had excellent here; no complaints at all! More

Good but organization could be improved Had a good experience with routine service of my 2017 Outback. Must have been some confusion over contact info, even though we went over that at the b Had a good experience with routine service of my 2017 Outback. Must have been some confusion over contact info, even though we went over that at the beginning of my visit, because my wife received two voicemails in which a different dealership customer-service rep from the one who dealt with me reviewed the multi-point inspection. I was waiting at the dealership at the time. So clearly personnel are trying to do a good job. More

Good service, but I was kept informed well during the service call. Everyone was very polite and accommodating. The online appointment schedule system was less than w I was kept informed well during the service call. Everyone was very polite and accommodating. The online appointment schedule system was less than what I have come to expect from Maple Hill Subaru service. The person scheduling asked when I was wanting an appointment...but offered me something completely different; we discussed what I needed, but I had questions. She said she’d connect me to someone to discuss this with. That did not happen and the service call she ended up sending through was incomplete/incorrect. This might be convenient for the dealership, but not for me. It has not been the same since Rick Milbeck left...can you bring him back, please? More