Maple Hill Auto Group

Five stars Nick and Mike were very easy to work with, and we left feeling great about our Subaru Outback purchase. We would recommend Maple Hill Auto Group to o Nick and Mike were very easy to work with, and we left feeling great about our Subaru Outback purchase. We would recommend Maple Hill Auto Group to others. More

Flashing brake light sign Tyler West was our Service Advisor & was absolutely fantastic! We were headed out to Traverse City to return 2 granddaughters when our “brake” light Tyler West was our Service Advisor & was absolutely fantastic! We were headed out to Traverse City to return 2 granddaughters when our “brake” light started to flash. Checking the manual, it directed us to go straight to a dealership. Thankfully we were only 1 exit away! After 3 hours, we are safely back on the road. Thank you Tyler for your help & concern!! More

Great experience Friendly service from the time I arrived. Very clean and comfortable waiting area to work in while I waited. Got my vehicle serviced and back on the r Friendly service from the time I arrived. Very clean and comfortable waiting area to work in while I waited. Got my vehicle serviced and back on the road quickly. More

Always Friendly Steve always strives to make sure you are taken care of. Service technician is very thourough never trying to replace or sell ya something you don’t n Steve always strives to make sure you are taken care of. Service technician is very thourough never trying to replace or sell ya something you don’t need. Have purchased 4 cars in the last 3 years from Maple Hill very satisfied!! More

Cassandra Westfall Cassandra was very friendly, caring helpful. She explained what the repair group had found was wrong and told me how the problem could be solved and e Cassandra was very friendly, caring helpful. She explained what the repair group had found was wrong and told me how the problem could be solved and explained the options I had to fix the situation. More

Solved two problems With Tyler West's assistance the "stuck" CD was removed from the player. He also prepared and explained new tire quotes and then ordered the tires I With Tyler West's assistance the "stuck" CD was removed from the player. He also prepared and explained new tire quotes and then ordered the tires I chose. He arranged the appointment for the tire installation, and then monitored the work so that I was back on the road sooner than I expected. He saved me money on the best tires for the way I drive the Subaru. More

Oil change and filter Recently had an oil change at Maple Hill Auto group. Was pleased with the interaction between the employees and myself. One female employee was especi Recently had an oil change at Maple Hill Auto group. Was pleased with the interaction between the employees and myself. One female employee was especially helpful at explaining the reason for needing a new filter by bringing it to me to see them. The phone call the next day to check on the service received was an extra plus. I always appreciate the free car wash! More

Service Advisor Tyler West Made It Right Manufacturer recommended an inspection of bodywork completed through a dealer referral. Attempts to schedule inspection and document findings were mis Manufacturer recommended an inspection of bodywork completed through a dealer referral. Attempts to schedule inspection and document findings were mishandled twice. Tyler got right on it, remembering a phone conversation about the situation weeks before. He made sure the inspection was completed and my records updated accordingly, following the manufacturer's guidance to protect the car's warranty. Thank you! More

Service Check engine light on, this has happened 3-4 times last 18 months. Have replaced gas cap twice and checked with EVAP leak detector. Found small leak Check engine light on, this has happened 3-4 times last 18 months. Have replaced gas cap twice and checked with EVAP leak detector. Found small leak and replaced some parts, this resolved problem for a few months but problem still persists. Cleared code and all OK for now, but issue will probably occur again. This is small pin hole leak that has to get worse before it can be found and permanently repaired. Cruise control becomes disabled when this occurs which is a minor annoyance. Am satisfied with service done thus far. More

Great service, very friendly people Service was great; It was done in a timely matter but they still did a thorough job inspecting my vehicle. The staff member I dealt with in person was Service was great; It was done in a timely matter but they still did a thorough job inspecting my vehicle. The staff member I dealt with in person was so nice and helpful. The person I called to schedule the appointment with had such a friendly voice on the phone. Will definitely be back More