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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

January 30, 2019

Average Service I might recommend if someone was in a bind, not great customer service. Had to really haggle with them just to get a rental car. They weren’t very fri More

by BEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know any by name
Feb 13, 2019 -

Maple Hill Auto Group responded

I am so sorry that Maple Hill did not meet your expectations. We strive to provide excellent service to all of our customers so it is disappointing when we hear we did not do that. I know that with a lot of the airbag recalls our loaner vehicles are scheduled out a few weeks but we definitely should have done more in assisting our customers. If you ever need anything please call our customer service department & we will do what we can to assist you.

January 30, 2019

very cold day (-7) They were the best you could ask for. Given the temp outside, and other obstacles they had to overcome, they were friendly, courteous helpful and down right happy. They showed me how to se More

by phoogie2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
January 30, 2019

Great experience, painless way to purchase a new car Sales Manager was great! Salesman was great! Would recommend to anyone who is in the market for a new Subaru. Drive a little bit, save a lot More

by TIMC4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Warren, Greg Vinstra
January 30, 2019

Friendly staff with great customer care This center has friendly staff who understands that your time is valuable and will work hard to get you out as quickly as possible. They are knowledg More

by MOOREFSU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taylor, Steve Nutt
January 30, 2019

Results of oil change When leaving after service, I was on my way home I noticed the radio was off. I turned it on but none of my stations would come in. I messed with it b More

by HOOPES1121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
January 30, 2019

Consistently great Have been a Maple Hill Auto customer for years - their work and assistance are always the best. Staff are always helpful and friendly - giving me con More

by callamall01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
January 30, 2019

Efficient service and friendly staff Staff were professional and courteous. Service was prompt. Waiting area was very pleasant. Washing my vehicle was very much appreciated. I would recom More

by TIAEME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Huffman
January 30, 2019

My Hyundai Maple Hill Auto Group is an awesome place to service my car. I appreciated their professional services & recommandations. I can always count on them f More

by JVANOOYEN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt, Heather Crummel
January 30, 2019

Long-term auto dealer with excellent service A customer of Maple Hill since 1997. Excellent purchase and service experience for Volvo and VW brand vehicles. Service departments explain service re More

by EMG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri, Jeff Daniel, Heather Crummel, Tyler West
January 30, 2019

Hyundai Service Steve Nutt at Hyundai service is always a pleasure to do business with. Always meet and often exceed expectations. Thank you Hyundai Service team! You More

by SDSCHULTZ53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
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