
Maple Hill Auto Group
Kalamazoo, MI
Filter Reviews by Keyword
By Type
5,137 Reviews of Maple Hill Auto Group
Audio system update was done well The service people were kind and courteous. I had an appointment and everything was done well and what was done was explained in detail, which is appr The service people were kind and courteous. I had an appointment and everything was done well and what was done was explained in detail, which is appreciated: More
Airbag recall service All was great with this experience. My Subaru needed to have the Takata airbag replaced as part of the recall. The team was great! Having a loaner car All was great with this experience. My Subaru needed to have the Takata airbag replaced as part of the recall. The team was great! Having a loaner car made available to me was very appreciative as that made my day less interrupted. More
Outstanding service We were extremely pleased with our service. Once they had our Outback they called us to let us know that tire rotation was not needed...how great is t We were extremely pleased with our service. Once they had our Outback they called us to let us know that tire rotation was not needed...how great is that the dealership did not overcharge me for something I did not need. This is why we keep coming back...honesty! More
Recall Mishap They were able to fit me in last minute when the recall issued by Subaru had my car stuck in park. Not only did they fix the brake light switch but th They were able to fit me in last minute when the recall issued by Subaru had my car stuck in park. Not only did they fix the brake light switch but they also fit me in for an oil change! They were very friendly and accommodating. I've been a customer since 2012 and will continue to be! More
Oil change took forever even when scheduled It took an hour and a half to get my oil changed and I had a scheduled appt. Also, I was told getting my oil changed would be less than $20, it was $4 It took an hour and a half to get my oil changed and I had a scheduled appt. Also, I was told getting my oil changed would be less than $20, it was $43. My husband will be changing my oil from now on. More
Great Experience Since Subaru in Kalamazoo has started making appointments for their oil changes, things run a lot smoother. I just had another great oil change and a Since Subaru in Kalamazoo has started making appointments for their oil changes, things run a lot smoother. I just had another great oil change and a key fob reprogrammed. They were friendly courteous and efficient. Nothing more you could want from a place. More
Service was great Steve Nutt was great. But that is not a new experience for me when dealing with him. He is so easy to work with and accommodating. He is one the reaso Steve Nutt was great. But that is not a new experience for me when dealing with him. He is so easy to work with and accommodating. He is one the reasons that I purchase my vehicles from Maple Hill Auto Group. He is great asset to the company. More
First service experience was great!!! I was met by a young lady with great people skills. Very comfortable waiting room. Even the others waiting had only surperlatives for the dealership I was met by a young lady with great people skills. Very comfortable waiting room. Even the others waiting had only surperlatives for the dealership and the service. Competent, timely service with a car wash! More
Perfect Combined an airbag recall visit with an add on oil change and wiring harness install. Done in less time than I thought and everything is perfect. Combined an airbag recall visit with an add on oil change and wiring harness install. Done in less time than I thought and everything is perfect. More
Bought a Santa fe Michael zinger helped me purchase a 2019 Santa Fe. He was very friendly but not pushy while deciding which vehicle I wanted. He made the paperwork m Michael zinger helped me purchase a 2019 Santa Fe. He was very friendly but not pushy while deciding which vehicle I wanted. He made the paperwork minimal even with dealing with out of town financing and tribal tax exempt. I left feeling like I received a great deal and vehicle. This is my third Hyundai vehicle. Never had any issues with previous and drove them for many years. Thank you! More