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Maple Hill Auto Group

Kalamazoo, MI

4.7
5,137 Reviews

5622 W Main St.

Kalamazoo, MI

49009

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5,137 Reviews of Maple Hill Auto Group

April 05, 2022

I was told my service would normally take three hours and would begin when a tech got free to start on it. When I said I would wait for the service, they put someone on it immediately and they were done in t More

by JOHN.ALGER11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lena Grubb
Apr 05, 2022 -

Maple Hill Auto Group responded

Thank you, so much! We're happy to hear that we were able to get your vehicle done much quicker than anticipated for you. If there is ever anything else we can do for you, please let us know. Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 05, 2022

I was thrilled with the process of picking out and buying a new Subaru. The sales department (Nick H. and Victor) worked together to help me choose between a new and used vehicle and couldn't have been more More

by TGARLAND2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman, Kevin Poffenberger, Nick Hodgson, CB Watkins
Apr 05, 2022 -

Maple Hill Auto Group responded

We are so happy to hear that Nick and Victor were able to work with you to get you into a great new car! We hope you are loving it. If there is anything we can ever do for you in the future, please let us know. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 05, 2022

Service was fast, and as far as I know, it was thorough. Although they washed my car, this time around the back lift gate was still streaked with dirt...not sure of the reason. More

by NANCY28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Apr 08, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 05, 2022

He was very patient. Took his time explaining things to me about the car. Came in on his day off to take care of me when my car came in. I was having a issue with the rem More

by FORSBERM
Recommend Dealer
Yes
Employees Worked With
Kevin Poffenberger, Jacob Prieto, Matt Taylor
Apr 06, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 05, 2022

Very friendly and helpful answering all my questions scheduled an appointment test drive an bought my car very pleased More

by KJSCHMITT51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in financial department , Matt Williamson, Kevin Poffenberger
Apr 08, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 05, 2022

Clean efficient friendly service with a very comfortable seating area. It was very relaxing waiting for my service. More

by RANGLIN73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amie Freeman, Lauren Armbruster
Apr 05, 2022 -

Maple Hill Auto Group responded

We're happy that you enjoyed your service, please let us know if there is ever anything else we can do for you. Thank you! Lena Grubb Customer Service Specialist 269-342-6600 lgrubb@maplehillauto.com

April 05, 2022

Fast, courteous. Enjoy the service. No padding the bill. Present the findings and ultimately let the customer decide based on your expert assessments. More

by RUBILLYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
Apr 08, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 04, 2022

Great dealership and service. They are very friendly and professional, really show interest on your comments and concerns. Very helpful. More

by ELIAS960216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck, Cassandra Westfall, Amie Freeman, Lena Grubb, Hannah Seal, Che Lopez, Lauren Armbruster, Morgan Tassell, DAN TAYLOR, Randy Kim
Apr 04, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to her you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 04, 2022

In and out! My oil change and tire replacement was completed by knowledgeable professionals. They were fast and friendly. The online experience was simple a More

by GLENSAINTJOHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Heckman
Apr 04, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to her you had a good experience here in our service and sales departments. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

Apr 04, 2022 -

GLENSAINTJOHNS responded

You're welcome Morgan. I'll be seeing your team again for my next scheduled maintenance service. Have a great week! Glen

April 02, 2022

Quick to get us in and real easy to deal with and quick service will go back More

by SWENSONEJ
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Che Lopez
Apr 04, 2022 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to her you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

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