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Maple Hill Auto Group

Kalamazoo, MI

4.6
5,098 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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5622 W Main St.

Kalamazoo, MI

49009

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Showing 5,098 reviews

April 17, 2021

Maple Hill Auto provides great service! I was thrilled to have a loaner car. It made an already good experience even better. They called with estimate and final price was within 10.00 of estimate. More

by LYNNCAMPBELL1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Milbeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lena Grubb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Darnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey LeRoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Nutt, Amie Freeman, Misty Figg, Che Lopez
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 17, 2021

Matt was great! Took time to answer all my questions as well as contacted me later to see if I had any additional questions. I am very pleased with my car as well as Maple Hill. More

by KWATSON
Recommend Dealer
Yes
Employees Worked With
Matt Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Matt. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 16, 2021

Bruce and everyone I had contact with were professional, they kept my time in focus and often asked what else they could do to help. No pressure, just a nice experience. Have already referred a friend who More

by Derek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Balestri
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Bruce. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

Maple Hill always does a great job for me. Steve Nutt and his team are always spot on. Quick and professional service. Great place to get your car serviced. More

by ZIPPY621
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Nutt
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

My experience was easy, relaxed and comfortable. Daisy Cotton was very kind and patient. I love love my new car! I hope to be with Subaru a very long time. More

by MEDAVIS10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Daisy Cotton, Tim Born
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with Daisy and that you are enjoying your new vehicle. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com

April 16, 2021

Fast and friendly. Clean facility with a pleasant atmosphere. Would highly recommend people to purchase a vehicle here and bring it here for their service More

by HYNESJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James DeYoung
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with James. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

From the moment I pulled into the Service area until I left, the service I received was exceptional. Being offered a loaner vehicle made it most convenient. Thank you Cassandra!! More

by ERINFUTURE35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department with Cassandra. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 16, 2021

Efficient and friendly. Noted what work needed to be done and got to work on it. Asked if I needed my car back by a certain time. I had an appointment that afternoon and the work on my car was complet More

by ELLENHAGERTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our service department. If there is anything else we can assist you with, please don't hesitate to reach out. Morgan Tassell Customer Service Representative Mtassell@maplehillauto.com 269-342-6600

April 16, 2021

James treated my very well, got my trailer hitch installed, and even buffed out some minor scratches caused by a friend's dogs I was stressing out about. Thank you. More

by PETUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tim Born, James DeYoung
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for taking the time to leave us a review, we really appreciate it. I am happy to hear you had a good experience here in our sales department with James. If there is anything else we can do to further assist you, please don't hesitate to reach out. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

April 16, 2021

Purchase was smooth; however it was very difficult to be in contact with my salesman. The car was not detailed prior to leaving. I called back to ask for money to get the car detailed as it was dirty and th More

by ABEHM115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Dennis Schurman, Tim Born
Apr 16, 2021 -

Maple Hill Auto Group responded

Thank you for bringing this to our attention. I am truly sorry to hear that your vehicle was not fully cleaned before it was given to you. I will get in touch with your salesman and the sales manager and have someone follow up with you as soon as possible. Please let me know if I can assist in any other way. Amie Freeman Customer Support Representative afreeman@maplehillauto.com 269-342-6600

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