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Manly Honda

Santa Rosa, CA

4.7
14,348 Reviews
We're the first Honda Dealership in America and with that comes a certain amount of pride in how we do business. We care about our customers and want to establish a relationship that not only runs the life cycle of one vehicle but the life cycle of all their vehicles! Manly Honda, For the Roads of Your Life!
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2777 Corby Ave

Santa Rosa, CA

95407

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Showing 14,348 reviews

August 14, 2018

Car purchase Jesse Bower was easy to deal with, low pressure, knowledgeable and professional. His sense of humor and relaxed manner made the experience pleasant an More

by Frenchfry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Bower, Dylan Robinson
August 13, 2018

The entire process went very smooth The agent was so friendly and helpful which made me easy to go in an efficient way with my car loan with American Honda finance. More

by KEERTHIREDDY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Sambad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2018

Wasted 2 hours of my day Set an appointment for 12:15 and checked in at 12:10 didn’t even get seen for until 12:50 after going up to the desk and telling them I’ve been waitin More

by FATTMATT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aug 17, 2018 -

Manly Honda responded

Hello I wanted to reach to get more clarification on your service visit. I apologize for the wait time, and I understand you paid good money to extend the warranty on your vehicle. We do require our quests to authorize diagnosis for any repair outside the manufacturer's warranty even with an extended warranty until we understand what has failed. We also do not charge for the diagnosis if the repair is covered under the extended warranty, or if our guests pay to have it repaired with us. What I'm confused on is why you would accept an out of the blue "Quessimate" not Estimate from us cause you didn't think you should have to pay diagnosis?, but you went somewhere else and had your vehicle fixed for half of our "Quessimate" when you stated you spent $3000 on a warranty? That's $1500? I'm sure if we were able to actually perform the diagnosis and provide you with a true Estimate, not "Questimate" and because you purchased it from us, we would have fought to do the right thing and try to cover the failed part. I appreciate your time to fill out our rating, but just wanted to see if you could clear up your Rating? Regards, Luke Ammann Manly Honda Service Manager

Aug 17, 2018 -

FATTMATT1 responded

As much as I wanna sit here and argue with you... I know it’s not going to change that experience and I know in the future if and when I go back I hope it’s better than this experience. Because I really want to like you guys but I’m really not a fan of how you responded and how I was treated,.

August 12, 2018

Very helpful Rosa helped me to quickly get the car I wanted. She was professional and pleasant to work with. I would refer my friends to her with confidence. More

by Review
Customer Service
Recommend Dealer
Yes
Employees Worked With
ROSA CHAVEZ
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2018

Excellent service. I am very satisfied with their service. He is very helpful, will tell you if you have any more questions regarding about your car. He is an excellent customer service. Two thumbs up.... More

by DRAGON4993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Petty
August 12, 2018

Ben is the best!!! I came to the dealership and asked for a better understanding of the features on my car, a 2018 Honda Civic Hatch Sport Touring. He showed me how the More

by Cmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Dantzler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Lumibao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Steinberg
August 12, 2018

Excellent customer service! Alexis went above and beyond! A+ I was in the market for a new vehicle and went to several dealerships looking at vehicles until I went to Manly Honda and met Alexis to test drive a 2 More

by NateEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Perez
August 11, 2018

my car was serviced for an oil change My experience was fantastic , as always. The service representative that helped me was exceptionally helpful, kind and respectful. I choose to always More

by JULES13HARRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Channing
August 11, 2018

Would not recommended anywhere other than manly honda! Jesse Bower and Sean were absolutely amazing. They got me exactly what I wanted incredibly fast and were beyond patient and kind with me throughout th More

by KatRoman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Lumibao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Bower
August 11, 2018

I had an amazing customer service experience I was assisted with my free Honda airbag recall replacement by a customer service agent named Bill Robertson and he was very personable, helpful, and More

by Honda09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Robertson
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