Manchester Harley-Davidson

Bait and switch tactics I was interested in a very specific bike. I submitted a form online and was called the next morning by a women rep. I explained that I was an hour or so away, and that I want specific bike. I submitted a form online and was called the next morning by a women rep. I explained that I was an hour or so away, and that I wanted to make sure the specific bike was available before I rode there. The women assured me that the bike was available, took my name and asked when I would be there. She said everything was all set and to check in at the VIP desk when I got there. I then rode over an hour (blank check in hand) to buy the bike. When I got there, and checked in, no one seemed to know where the bike was. Soon a sales manager came over and explained the bike was not available and that it has been sold in the previous two days. They then proceeded to try and sell me a brand new Road Glide. The bottom line, is that this is bait and switch, and is illegal in the state of NH. I left a review on Facebook and was promptly blocked by this Cracker Jack dealership. There are 3 other HD dealerships within 50 miles (with 4 times the inventory), that will not lie to get you in the door. I will purchase a bike elsewhere, and you should to. More

Horrible experience! I made an appointment to look at a specific used bike and drove 75 miles from central Mass to see it. Even confirmed the appointment that afternoon. When I got there, I was forced to specific used bike and drove 75 miles from central Mass to see it. Even confirmed the appointment that afternoon. When I got there, I was forced to look at new bikes and asked lots of questions. They kept saying someone was checking to see if they still had the bike. After 20 minutes, when I asked if I could please just see the bike I came to see I was told they weren't sure if they had it. The Sales Manager said I needed to give him the stock number and "more information". When I replied, rather incredulously, "how many merlot colored 2014 Streetglide Specials do you have?", the "Sales Manager" said "maybe this isn't the right dealership for you?". xxxx right it's not! I've purchased Harleys from three dealers in MA over the years and have never been treated disrespectfully. There are too simply many Harley Dealers to do business with these people! More

Friendly and knowable staff Every time i come here i have the best experience. The staff is very knowable and it is clear that they love what they do! Every time i come here i have the best experience. The staff is very knowable and it is clear that they love what they do! More

The BEST Harley Dealership in New England Manchester Harley is the absolute best Harley dealer in New England. They are under new ownership and the place has a whole new energy and attitude a Manchester Harley is the absolute best Harley dealer in New England. They are under new ownership and the place has a whole new energy and attitude about it. More