Malouf Ford - Lincoln, Inc. - Service Center

It took 4 months from start to "finish" to get an oil change, do some suspension work, and (fail to) order a rear door magnet for my ford transit. The people at the desk were quick to say "sure no proble change, do some suspension work, and (fail to) order a rear door magnet for my ford transit. The people at the desk were quick to say "sure no problem we'll have it done tomorrow" over and over again but I had to keep bringing it back in week after week. At the end, they ordered the wrong part for the magnet and I just asked for my refund for that portion of it and I'll take it somewhere else. I am extremely annoyed and disappointed with Malouf and would rather take it anywhere else next time. More

Service team very professional and kept me informed on services being performed. Keep up the good work. services being performed. Keep up the good work. More

Nick was very helpful, service was scheduled, work done on time. Service area, waiting area clean and neat. Good experience on time. Service area, waiting area clean and neat. Good experience More

They have a mobile service that comes to your house to do recalls. Very convenient. recalls. Very convenient. More

Took my car in 9/9/23 to have a part replaced. Six hours later I was still waiting and no one came out to inform me about my car. If it wasn’t for Lisa coming over to me to see why I was still Six hours later I was still waiting and no one came out to inform me about my car. If it wasn’t for Lisa coming over to me to see why I was still there I probably would still be sitting there. It took her about 15 minutes to find out what was wrong with my car and give me a loaner. She was wonderful! Even thought I only dealt with George for less then a half hour he was also very helpful to me. After having a horrible experience these two individuals made everything okay. More

Done very quickly. Was happy with that.in and out of the dealership in 1hour. Was happy with that.in and out of the dealership in 1hour. More

Great Service! The entire team were just exemplary from scheduling the service to vehicle pick up and return. Appreciate the attention to service. The entire team were just exemplary from scheduling the service to vehicle pick up and return. Appreciate the attention to service. More

very good in and out in one hour. they came and found me for what they needed to they came and found me for what they needed to More

Quality service at a reasonable price, work completed in a timely manner, Will go there again. a timely manner, Will go there again. More

Provided excellent customer service, timely, professional and reasonable price for work completed on my vehicle. and reasonable price for work completed on my vehicle. More