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Malouf Ford - Lincoln, Inc. - Service Center

North Brunswick Township, NJ

4.6
128 Reviews

128 Reviews of Malouf Ford - Lincoln, Inc. - Service Center

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December 09, 2024

Nick was very helpful, service was scheduled, work done on time. Service area, waiting area clean and neat. Good experience More

by Jack H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
November 13, 2023

They have a mobile service that comes to your house to do recalls. Very convenient. More

by BillF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlo Hirshon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike, the mobile service guy
September 22, 2023

Took my car in 9/9/23 to have a part replaced. Six hours later I was still waiting and no one came out to inform me about my car. If it wasn’t for Lisa coming over to me to see why I was still More

by Nanannmarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

Done very quickly. Was happy with that.in and out of the dealership in 1hour. More

by ripem99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Great Service! The entire team were just exemplary from scheduling the service to vehicle pick up and return. Appreciate the attention to service. More

by laurchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Steiner
August 11, 2023

very good in and out in one hour. they came and found me for what they needed to More

by william.donohue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Steiner
July 24, 2023

Quality service at a reasonable price, work completed in a timely manner, Will go there again. More

by fishermanjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Giordano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Provided excellent customer service, timely, professional and reasonable price for work completed on my vehicle. More

by Sherry
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bentz
June 22, 2023

John Sawyer, the service manager at Malouf Ford, went above and beyond to help me resolve an issue with the closure of the doors on my F150. With John's assistance the work was completed, and the problem More

by mtdonovanx
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Lisa in particular is totally awesome. My car was picked up and delivered and no charge because of warranties and what not. All of the service agents are friendly and looking out for us. More

by Karen.Armstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Cubillas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Steiner
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