Malouf Chevrolet Cadillac

Excellent warranty support The transmission on my Saturn Aura failed. GM issued a warranty extension for transmission issues and stated repairs by a GM service center were requ The transmission on my Saturn Aura failed. GM issued a warranty extension for transmission issues and stated repairs by a GM service center were required. Had the car towed into Malouf Chevrolet and spoke to Randy regarding the warranty extension. Randy kept me informed throughout the repair process and advised me that the extensive repairs were covered under the extended warranty. Thank you Randy and the service technicians at Malouf Chevrolet for their excellent support and professionalism. More

Dissatisfied to Very SATISFIED CUSTOMER I went from a Dissatisfied customer to a Very Satisfied Customer. Clearly it was a misunderstanding. However, because I was open minded enough to gi I went from a Dissatisfied customer to a Very Satisfied Customer. Clearly it was a misunderstanding. However, because I was open minded enough to give Malouf Cadillac Dealer the opportunity to make things right. I am so glad I was able to look beyond the bad experience and really allow them to make me a happy customer. Malouf Executives really care about their reputation and want to make sure you are satisfied. I like to extend my sincere thanks to Joe Mitolo, General Manager who took my calls and listen to my concerns every time I called. Mr. Mitolo reassured me, I would be taking care of and he is a true man of his word. Sam Georgas great and a sweetheart. Thank you Guys soooooo much from the bottom of my heart. Sincerely Gloria More

Outstanding I had great experience at Malouf. Rich, Joe and Tony were a pleasure to work with. They went above and beyond to get me the Silverado I wanted. Thank I had great experience at Malouf. Rich, Joe and Tony were a pleasure to work with. They went above and beyond to get me the Silverado I wanted. Thank you so much guys! More

Treated us like family not just another person trying to buy Very professional men working there with great personalities. I have never had such a great experience at a car dealership like me and my husband had Very professional men working there with great personalities. I have never had such a great experience at a car dealership like me and my husband had at Molouf dealership. Dennis and Joe were exceptional and treated us like family not like customers. More

Amazing customer service I had the best experience with a car dealership at Malouf Chevrolet. Rich was very knowledgeable and provided the answers for all of the questions I h I had the best experience with a car dealership at Malouf Chevrolet. Rich was very knowledgeable and provided the answers for all of the questions I had. I will be recommending this dealership to my friends and family. More

Q Screen Replaced .. I was scheduled to come in presidents day, but had 2 heart attacks instead!! NOT KIDDING!!!! rescheduled 2 weeks later, Janine was professional caring I was scheduled to come in presidents day, but had 2 heart attacks instead!! NOT KIDDING!!!! rescheduled 2 weeks later, Janine was professional caring, and concerned about me waiting, I assured her I was Fine, And The Service, Replacement Of My Q Screen,, And My Baby Girl, My 16, ATS4, was Given a Full Spa Treatment To Boot !!!! she and her guys are the best !!! I had a 2013 Malibu also from you guys, hats off always to Chris, Randy And Amanda, for always being on top of their game !!! Professionalism, Courtesy And My Man Bob Evennou,, And Lastly Can't Forget Kevin, He Made It Easy And Happen !!! He Is The Man !!! Simply The Best At MALOUF !!! The last question Is A Little tricky. Bob without a doubt had my interests at heart entirely!!! but everyone involved in the process including the guys who turn the wrenches have all of my thank you,s ENTIRELY !!!! More

Best customer experience I brought my car in because my check engine light was on. Jennine was the friendliest person I have ever met. She made the whole experience enjoyabl I brought my car in because my check engine light was on. Jennine was the friendliest person I have ever met. She made the whole experience enjoyable. I was given a loaner car and had my car fixed very quickly. It was great! More

Best Dealership! This is not a high pressure sales type of dealership. Everyone is great to work with and you will not regret working with any of the sales team here! This is not a high pressure sales type of dealership. Everyone is great to work with and you will not regret working with any of the sales team here! More

Cadillac service Entire staff excellent. Especially Jennine and Carlos. My next car will be purchased from Malouf Cadillac Best dealership I have dealt with. Love my Entire staff excellent. Especially Jennine and Carlos. My next car will be purchased from Malouf Cadillac Best dealership I have dealt with. Love my Escalade More

Service department I had an oil consumption issue with my 2012 Equinox. Chris, Amanda and Randy in the service department were very helpful. They understood the proble I had an oil consumption issue with my 2012 Equinox. Chris, Amanda and Randy in the service department were very helpful. They understood the problem and explained everything to me. I was glad that Chevrolet admitted there was a problem with the oil and everything was covered under warranty. I would recommend this service department to anyone. More