Malouf Chevrolet Cadillac

Great Dealer Been a Cadillac buyer for 20 years and broke the chain with a MB sedan to fulfill a bucket list item for my wife. It lasted 8 months and we bought a C Been a Cadillac buyer for 20 years and broke the chain with a MB sedan to fulfill a bucket list item for my wife. It lasted 8 months and we bought a CPO XTS. Kevin Bambrick did a good deal getting the deal that worked for us. Took the time to explain all the things in the car and made us comfortable with the new Caddy. Glad to have 2 cadillacs in the garage. Joe Nigro and Kevin Bambrick are a great team. More

Highly Recommend!!! Salesman Noel Lee and Malouf Chevrolet are the best! After driving the same car for over 11 years, I was not looking forward to the car buying process Salesman Noel Lee and Malouf Chevrolet are the best! After driving the same car for over 11 years, I was not looking forward to the car buying process. I had a specific car type in mind, and I wanted to try all 5 different brands. Noel was very understanding, patient, helpful, and knowledgeable. We have had a Chevy before, so we knew the product would be great, but the wonderful experience we had at Malouf each time we went was top notch. From start to finish everyone at Malouf was professional, gracious, and well informed. I highly recommend Noel and the Malouf Chevrolet team to anyone in the market for a car!!! More

Restored my Customer Loyalty to Chevrolet! I have been a Loyal Chevrolet Customer for almost 2 decades which represents multiple vehicles with having a family of 6. Approaching the maturation I have been a Loyal Chevrolet Customer for almost 2 decades which represents multiple vehicles with having a family of 6. Approaching the maturation of my current 2 leases, I went to a recommended dealer in Cherry Hill and had a really bad customer experience with Sales. I had researched other vehicles from different Manufacturers other than Chevy having had that bad experience. It had been my first time to Malouf and the General Manager, Joseph Mitolo and my Sales Rep, Bill Selby totally changed my Chevrolet experience. Hoping to have at least 2 decades more of vehicles coming from this dealership. These people were decent & ethical. Although this dealership was pretty large they seem to care enough about the average customer right down to Finance Manager, Kevin Szelag! Great experience. More

Avoid Dishonest Cadillac Service Manager Vehicle in question: 2015 ATS AWD I visited the dealership in late 2014 to lease an ATS; salesman I dealt w/ treated me like a child so I went to G Vehicle in question: 2015 ATS AWD I visited the dealership in late 2014 to lease an ATS; salesman I dealt w/ treated me like a child so I went to Gold Coast and leased the vehicle in question. However, I've brought my vehicle to Malouf since 2015 for service as its closer to my house than Gold Coast. I had 0 issues w/ service @ Malouf until recently. I was LIED to and told I needed new rear brakes on a car w/ less than 30k miles (most of them country, not city miles). I asked for a print-out of the technician notes, and was denied a copy. Thinking something fishy was up, I brought the vehicle to Hudson Cadillac in upstate New York, where the vehicle was inspected a 2nd time. The service manager there tells me plainly: "I'd love to take $600 from you, but you don't need new brakes at all sir". Proceeds to give me vehicle technician report and readings. I suspect this wasn't an honest mistake, and the issue has been brought up to Cadillac Corporate for them to inspect further. Needless to say, this review will be posted wherever possible online, and I'll never do business w/ or recommend a Malouf dealership to anyone ever again. More

Great Experience Dennis was very helpful in all aspects of the purchase and trade, as was the finance manager. Overall we had more than a pleasant experience at this d Dennis was very helpful in all aspects of the purchase and trade, as was the finance manager. Overall we had more than a pleasant experience at this dealership More

Very sad! This place should be called Suckers come in, I sat down reached a deal on a New car and at the end of it the dealer wanted 1 thousand dollars in cash This place should be called Suckers come in, I sat down reached a deal on a New car and at the end of it the dealer wanted 1 thousand dollars in cash for good faith for a vehicle that was in another state. At that point I was very upset. So they lost a $32,695 sale of a car. More

Excellent warranty support The transmission on my Saturn Aura failed. GM issued a warranty extension for transmission issues and stated repairs by a GM service center were requ The transmission on my Saturn Aura failed. GM issued a warranty extension for transmission issues and stated repairs by a GM service center were required. Had the car towed into Malouf Chevrolet and spoke to Randy regarding the warranty extension. Randy kept me informed throughout the repair process and advised me that the extensive repairs were covered under the extended warranty. Thank you Randy and the service technicians at Malouf Chevrolet for their excellent support and professionalism. More

Dissatisfied to Very SATISFIED CUSTOMER I went from a Dissatisfied customer to a Very Satisfied Customer. Clearly it was a misunderstanding. However, because I was open minded enough to gi I went from a Dissatisfied customer to a Very Satisfied Customer. Clearly it was a misunderstanding. However, because I was open minded enough to give Malouf Cadillac Dealer the opportunity to make things right. I am so glad I was able to look beyond the bad experience and really allow them to make me a happy customer. Malouf Executives really care about their reputation and want to make sure you are satisfied. I like to extend my sincere thanks to Joe Mitolo, General Manager who took my calls and listen to my concerns every time I called. Mr. Mitolo reassured me, I would be taking care of and he is a true man of his word. Sam Georgas great and a sweetheart. Thank you Guys soooooo much from the bottom of my heart. Sincerely Gloria More

Outstanding I had great experience at Malouf. Rich, Joe and Tony were a pleasure to work with. They went above and beyond to get me the Silverado I wanted. Thank I had great experience at Malouf. Rich, Joe and Tony were a pleasure to work with. They went above and beyond to get me the Silverado I wanted. Thank you so much guys! More

Treated us like family not just another person trying to buy Very professional men working there with great personalities. I have never had such a great experience at a car dealership like me and my husband had Very professional men working there with great personalities. I have never had such a great experience at a car dealership like me and my husband had at Molouf dealership. Dennis and Joe were exceptional and treated us like family not like customers. More