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Malloy Chevrolet of Charlottesville
Charlottesville, VA
432 Reviews
Welcome to Malloy Chevrolet of Charlottesville, part of the Malloy Automotive Group.
Malloy Automotive Group opened our doors in 1992 as a small, family-owned dealership dedicated to exceptional customer service in Woodbridge, Virginia. Over the past 30+ years, the Malloy Auto Group has become one of the fastest growing dealerships in Virginia with locations in Winchester, Charlottesville and Alexandria.
Whether you are looking for a new vehicle ranging from the Chevrolet Silverado, Trailblazer, Traverse, Tahoe, an all-electric Bolt or a pre-owned and serviced vehicle, our main priority is to put you behind the wheel of what best suits your budget and lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 432 reviews
April 27, 2012
My sales person, Joel, was a joy to work with. That is where the positives stop. The sale went rather smoothly, but when we got home it was clear that the vehicle had not been detailed. I was assured they where the positives stop. The sale went rather smoothly, but when we got home it was clear that the vehicle had not been detailed. I was assured they would fix it and give me a loaner in the interim. When I arrived the used sales manager wanted me to wait, assuring me it would take only 30 minutes. I had my 85 year old grandmother and 10 month old child with me, so they brought me to Walmart(right next door) to do my shopping. They said they would call/text me when it was ready. An hour later I still had heard nothing. I contacted the dealership and the salesperson said they were on their way. So we waited another fifteen minutes. I was picked up in a different vehicle. SO I had to reinstall the car seat. It was so high off the ground my grandmother could barely get in with assistance. We get back to the dealership (in 30 seconds because it's right next door) and they pull my van up. I open it and there is still dirt on the door and soda in the cup holders. Finally they decide to give me a loaner and detail it. Even worse, the used sale manager came up and told me "I guess it's true if you want something done you should do it yourself" and blamed the whole thing on the sales person. They are cleaning it now. We shall see. More
by almellies
Employees Worked With
Gary
December 04, 2006
Nothing out of the ordinary. Very typical sales experience. Neither good or bad. We were given the tired old "let me go see what my boss says about this offer." Then you wait for 5 minutes for the experience. Neither good or bad. We were given the tired old "let me go see what my boss says about this offer." Then you wait for 5 minutes for the offer you can't refuse. We ended up getting a good price. I guess I am so fed up with the smoke and mirrors of auto pricing and haggling in the age of instant pricing on the internet. More
by buddie565
