Malloy Chevrolet of Charlottesville

GREAT The morning I set out to start shopping for a new truck I had no intensions of buying a truck that day. I knew what I wanted. I was expecting to run The morning I set out to start shopping for a new truck I had no intensions of buying a truck that day. I knew what I wanted. I was expecting to run into a sales person that was running on overdrive. Within seconds of getting out of my old truck Cathy was standing right there. I'm thinking here we go. Very pleasant and not pushy. I explained what I wanted. A few hours later I had the truck I was looking for. Cathy was very efficient and knowledgeable. Not pushy and easy to talk with. I never felt like I was being steered into something I did not want or understand. Her communications with the various staff members and myself was very well done and contributed greatly to a very smooth and fast transaction. Thank you Cathy! More

Above and Beyond The title explain it all. He worked hard on getting our deal though financing. He was there though this whole experience. Very professional and coutes The title explain it all. He worked hard on getting our deal though financing. He was there though this whole experience. Very professional and coutesy and responded to me while he was on vaxation as well as the holiday. More

Excellent Car Buying Experience You provided excellent service John, which made my family's car buying experience a memorable one! I did not expect the process to be as smooth as You provided excellent service John, which made my family's car buying experience a memorable one! I did not expect the process to be as smooth as it was, especially that i conducted substantially the whole transaction from out of state but you made it all work seamlessly all the way from purchasing and surprise delivery to my family. More

Amazing!!! Excellent!!! Cathy was absolutely wonderful and really made the whole car buying experience a breeze! I will most definitely recommend people to go to the dealersh Cathy was absolutely wonderful and really made the whole car buying experience a breeze! I will most definitely recommend people to go to the dealership and deal with her! More

Great Experience, less stressful than other dealerships. Knowledgeable and helpful salesman ,great test drive, helpful in making the decision . John knows about Volts and answered my questions. Felt like I Knowledgeable and helpful salesman ,great test drive, helpful in making the decision . John knows about Volts and answered my questions. Felt like I made a good deal. More

Dealership review see previous comments I appreciate the assistance I received from the dealership and personnel. They made me feel very at ease and took their time see previous comments I appreciate the assistance I received from the dealership and personnel. They made me feel very at ease and took their time to answer all my questions. Jon is awesome!!! More

New used car I had very limited time to find a new (used) car. Cathy Seymour was incredible in facilitating it and helping me get it home asap I had very limited time to find a new (used) car. Cathy Seymour was incredible in facilitating it and helping me get it home asap More

New Car Purchase I was very pleased on my new car purchase. The staff was very knowledgeable and helpful during this time. I am happy that I decided to buy my car from I was very pleased on my new car purchase. The staff was very knowledgeable and helpful during this time. I am happy that I decided to buy my car from Price Hyundai. More

Customer satisfaction vs dealer's wallet Great dealership. My only real complaint is that The sales person I got was a bit too agressive in a way. I told her what I needed/ wanted when I firs Great dealership. My only real complaint is that The sales person I got was a bit too agressive in a way. I told her what I needed/ wanted when I first came and she insist that other vehicles fit my needs. Though ultimately Cathy helped me out of a bad situation from a different dealership, I would have bought a car the first day had she not been so xxxx bent on making a sale. She knows her stuff but if someone says they need this of a vehicle, then try to deliver. She did let me talk to a service member who told me his experience with hyundais. But when I told him I worked at a farm and need something with at least awd he understood and agreed that fwd would not be my best bet. it's all good though. Also when I told her my concerns about the increase in car payment vs insurance, she was very quick to say " oh it will balance out. Your insurance will go down since ou switched from an suv to a car." I knew this probably wasn't true, but I went with it for the sake of needing a car. It was no where near true and she knew it. My car insurance went up and now I have to struggle to pay it because of the little lie. I would have rather her been up front and honest. Even if I had decided to not buy the car, I would be more likely to stick with the dealership for future business. I briefly spoke to another salesman while waiting for Cathy, and honestly I wish I would have been able to talk to him to get a vehicle that suited my needs. I understand making money is the name of the game, but if you lose a couple of bucks but gain the loyalty of costumers, that's worth more. Again, they really did help me out, but I would not trust it was looking out for my satisfaction vs their wallets. Update: They charged me way more then the car was ever worth. I was in a bind and while they claimed I was getting a better deal on a hyundai (i was originally suppose to get a chevy) it was a lie. now I'm even more screwed than before, and ( as I told the sales person the fist time, a sedan is not the size I need) I'm stuck with this car. It's a good car, for a commuter, not a barn person. (pardon me but salesmen who aren't actually looking out for clients do not keep my business. This is why I will be sticking to valley honda.) More

Unbelievably pleasant and easy This was by far the best car buying experience I have ever had! Everyone was so nice and knowledgeable. They explained everything so well. I would This was by far the best car buying experience I have ever had! Everyone was so nice and knowledgeable. They explained everything so well. I would definitely recommend them to anyone looking to purchase a vehicle. More