Malloy Chevrolet of Charlottesville

Salesman Donald Mathis was professional and very capable of doing his job I can also say that the professionalism and ability to maintain a good human relationship, being polite and available to explain and of doing his job I can also say that the professionalism and ability to maintain a good human relationship, being polite and available to explain and listen to the customer is excellent. The manager Vincent was exceptional and absolutely kind and professional, he was always available. Really thanks to these two guys. Extremely polite, kind and professional staff.The logistics department, the loan specialist, was also exceptional. Great service, thank you for your work Thank you for the final handshake when finalizing the order. Highly recommended seller based on my personal experience. More

The sales representative and the sales manager were friendly and helpful. The finance department was able to get the paperwork done fairly quickly. The “detail” of the used vehicle was not too detail friendly and helpful. The finance department was able to get the paperwork done fairly quickly. The “detail” of the used vehicle was not too detailed and not as clean as would be expected. I found socks and a pair of underwear in the seat back pocket that had been left by the previous owner. The seat upholstery and carpet were not vacuumed very well. The exterior was washed and windows wiped down, but the rims were left with a wax residue. The sales representative noticed the interior was not up to par and offered to have it re-detailed as soon as possible. More

Bryan was a phenomenal sales person. He made the process super smooth and seamless. Would highly recommend him for any needs! Vincent was also super helpful and personable. He made the process super smooth and seamless. Would highly recommend him for any needs! Vincent was also super helpful and personable. More

Bryan was a huge help with selecting the right truck and helping us get financed. helping us get financed. More

It's so easy to make a schedule online. The whole servvice went through very good with excellent communications! The whole servvice went through very good with excellent communications! More

Brandon handled my issue quickly and courteously Forcing your customers to write a 15 word review is somewhat unreasonable. I’ll likely not respond to these in the future Forcing your customers to write a 15 word review is somewhat unreasonable. I’ll likely not respond to these in the future More

Service was great! Everything got done in a good timely manner. The guy at the desk was also very friendly and helpful. Everything got done in a good timely manner. The guy at the desk was also very friendly and helpful. More

Excellent mechanics and friendly employees and a great courtesy car service. Would recommend Malloy Chevrolet for your car service needs. courtesy car service. Would recommend Malloy Chevrolet for your car service needs. More

I have had nothing but a great experience with Malloy Chevrolet. I would recommend them to everyone. Chevrolet. I would recommend them to everyone. More

I have been with Jim price Chevy and of Charlottesville and now of which is Malloy of Charlottesville Chevy. Since 2020. I was with Jim price Kia 16 years prior. I am so disappointed with experiences I hav and now of which is Malloy of Charlottesville Chevy. Since 2020. I was with Jim price Kia 16 years prior. I am so disappointed with experiences I have had and my Chevy Trax 2018. 40,000 miles pump well went, then 52,000 radio went out I had to replace it at cost to me of course .At least four recalls purge valve replacement . Wait let’s waiting for undercarriage repair before 120,000. On top of everything else same parts replace at 40,000 replacement them again last week on a Monday to my surprise water resivor is almost completely empty and which tells me same issue not even replace six days ago is happening again. This is my first Chevy vehicle I have ever owned and I am completely heartbroken! How can a Chevy be so bad so many problems not even at 91,000 miles. I am so disappointed these words don’t cut deep enough I truly expected so much better from a Chevy! I expect more than this ii have owned Kia’s never need work for many years . My sister has never owned anything but Chevy vehicles swears never a problem with them had her truck 2013 no issues not a one. She just bought a new vehicle I. October 2024 a Chevy. My husband will be taking my vehicle back tomorrow morning to malloy Chevy in Charlottesville for repairs done to be redone again tomorrow morning ! I am just really disappointed because I have always been taught that Chevy was American made and a great vehicle! I have kids special needs one as well you see transportation is imperative for my family and dependability and trusting my mechanics is a must right now I am scared, dissatisfied and unfortunately not able to give a great positive attitude or reason to give a reputable opinion about this facility! What I need is for them to fix my vehicle to compliances . Let me see them do better show me compassion and kindness fix issues with my vehicle! More