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Malloy Chevrolet of Charlottesville
Charlottesville, VA
427 Reviews
Welcome to Malloy Chevrolet of Charlottesville, part of the Malloy Automotive Group.
Malloy Automotive Group opened our doors in 1992 as a small, family-owned dealership dedicated to exceptional customer service in Woodbridge, Virginia. Over the past 30+ years, the Malloy Auto Group has become one of the fastest growing dealerships in Virginia with locations in Winchester, Charlottesville and Alexandria.
Whether you are looking for a new vehicle ranging from the Chevrolet Silverado, Trailblazer, Traverse, Tahoe, an all-electric Bolt or a pre-owned and serviced vehicle, our main priority is to put you behind the wheel of what best suits your budget and lifestyle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 427 reviews
January 16, 2025
I received exceptional service from the Malloy Chevrolet team when I took my vehicle to be serviced. I ordered a replacement rear back-up camera for my Buick Envista. They took great care of my vehicle. The team when I took my vehicle to be serviced. I ordered a replacement rear back-up camera for my Buick Envista. They took great care of my vehicle. They were expedient with service. They had a shuttle drop me off at work and pick me up during my lunch break. They also did a great job detailing my car and had it looking showroom ready. This was all wrapped in quality and kind customer service. The service reception team, the shuttle, and the service team is top notch. More
by DESMONDVARNER
Verified Customer
January 16, 2025
Great dealership, bought a used car and they took care of everything I asked. Very professional everything I asked. Very professional More
by dcbart72
January 15, 2025
Since Malloy bought Jim Price Chevrolet, service prices are exorbitant and I will be searching for service elsewhere; even if I have to drive to Augusta County or RVA! How long does it really take to chan are exorbitant and I will be searching for service elsewhere; even if I have to drive to Augusta County or RVA! How long does it really take to change the oil, rotate the tires, and do a system check? 3 hours? pffft PLUS you wanted to charge me $100 for a frickin air filter?? More
by TREBORENAL
Employees Worked With
Who knows as no one introduces themself or provides a biz card!
January 15, 2025
I had an appointment for an oil change. Typically I am aware of what is being done to my car and I usually am given options to say yes I would like this service and or no thank you, I would Typically I am aware of what is being done to my car and I usually am given options to say yes I would like this service and or no thank you, I would like to get that done next time. Today, I went in and said I was there for my basic oil change. As I am waiting in the lobby, I think everything is fine since no one has come to update me on my car. Next thing I know I am being called to say my car is ready and as I approach the payment desk. I am greeted with $156 and some change. To my shock I asked why is it so much. I never pay more than $80? They tell me that for every 5k miles they do all these things to your car. Rotation, brake inspection, check tire pressure. Etc. I was not given the option to say no to these things. Instead they told me oh I can give you a discount to bring down the price. Which dropped it to $123 and some change. Usually I fight and argue. Part of me feels like I was taken advantage from. I thought I could trust the people I bring my car to. So many new faces and it seems that the integrity has gone away. I know for a fact that my tire pressure was not checked because they all have different tire pressures. I called to speak to the manager and I was told to call back later. I called again, and couldn’t get through. I am upset and lost trust in my favorite dealership, more upset because I had in my mind that I needed X amount of $. Silly me for thinking that way. I have to get my dog her medicated food today and since I was over charged at the dealership, I have to figure something out. My dog has bladder cancer and is on a prescription diet. So now I can’t pay for her food because I didn’t factor in being taken advantage of from the dealership. Usually I am pretty good at budgeting. Yet I didn’t think/need/ feel like I had to factor in a bunch of men taking advantage of me, Over charging me on an oil change for my Chevy Malibu. Not sure if this is a place I want even remotely trust anymore. Not to mention the fact one of the guys holding his junk joking with a former employee as I was walking up to the desk, then telling me I can’t have a copy of the entire paperwork they want me to sign. Said he can print it off again.To an extent I understand that, I asked him to make a copy of the actual paperwork from the copier and he kept telling me no. Then when I kept asking for it he told me to keep the original one and that they are pulling out my ride for me. I said thank you and went to my car. In my mind half of me wanted to fight and then the other half wanted to leave. I am torn. My vehicle was not serviced like they told me it was. I paid for it and the work was half assed. It saddens me that society has come to this and that people think this is okay. I am not okay with this. I trusted this place, I am a repeat customer and this is the service I get? A loyal customer that up until today enjoyed coming to the dealership. I also know that I am 1 person and what I say doesn’t really matter. However, at least someone will listen to me, even if it doesn’t make a difference later on down the road. More
by CHELSEANROXY2003
Employees Worked With
Mark Spanenberger
January 14, 2025
RAVEN WAS GREAT TO WORK WITH AND SHE GOT MY CAR IN AND DONE IN THE SHOP SAME DAY. WOULD HIGHLY RECOMMEND GETTING YOUR CHEVY SERVICED HERE AND SEEING RAVEN AS YOUR ADVISOR IF YOU CAN! DONE IN THE SHOP SAME DAY. WOULD HIGHLY RECOMMEND GETTING YOUR CHEVY SERVICED HERE AND SEEING RAVEN AS YOUR ADVISOR IF YOU CAN! More
by CSHANNON0
Employees Worked With
RAVEN STEVENSON
January 01, 2025
Not happy in general with purchase should have kept old truck and held out till was paid off truck and held out till was paid off More
by vhflint1
Employees Worked With
December 27, 2024
Dealership was orderly and comfortable while waiting for the car buying process to play out the car buying process to play out More
by ngoqx
December 19, 2024
I am very dissatisfied in the treatment that I got after being a customer of Jim Price Chevrolet for the number of years that I’ve been in business. I brought my truck in. I told him what the thing said it being a customer of Jim Price Chevrolet for the number of years that I’ve been in business. I brought my truck in. I told him what the thing said it was wrong with it. I don’t know why they didn’t go check it self they put an injector in it and then call back and said Lines was leaking and I had to replace those come to find out. I had a blown motor cost me 1900 and some dollars for nothing. My truck is just as bad the same way it went in. It’s the same way it come out. I don’t think it’s fair but I paid the bill. More
by DAVEPULLEN57
Employees Worked With
Big truck shop
