Mall of Georgia Ford - Service Center
Buford, GA
2,156 Reviews of Mall of Georgia Ford - Service Center
After purchasing the vehicle and having problems with a two year old truck they did not want to stand behind it and just wanting to keep charging for a problem that had begun before the miles had run out b two year old truck they did not want to stand behind it and just wanting to keep charging for a problem that had begun before the miles had run out but they had improperly diagnosed and did not want to help get it resolved with ford. Would never use again. very poor communication on all service visits, would have to call up even when was told to text and texts never responded to. More
Un excelente servicio, me atendieron muy bien y siempre preocupándome por mis necesidades un excelente lugar para ir preocupándome por mis necesidades un excelente lugar para ir More
The technician who did my engine oil change did not train all the oil out after the oil changed the truck felt different so I did the oil change again the next day. This truck takes six quarts max with oil f all the oil out after the oil changed the truck felt different so I did the oil change again the next day. This truck takes six quarts max with oil filter change when I drain the oil out from the dealership I got more than 7.5quarts out... Also he did not put the cover back correctly The bolt was loose and tilted... Horrible service will not go back More
Great group of people who made it a quick in and out burying experience both sales and finance. Thank you. burying experience both sales and finance. Thank you. More
Came in for an oil change and a mileage service. Was told my transmission needed replacing. Cost > $11k. Had to get my car jumped twice before I could leave the dealership. Had to charge the bat Was told my transmission needed replacing. Cost > $11k. Had to get my car jumped twice before I could leave the dealership. Had to charge the battery after getting home. Asked to have the "tire kit maintenance " message removed. Was told I could/ should do that myself. Asked to have service department do it. It wasn't done. I checked my windshield for the mileage the car next oil change. No sticker was put on the windshield. I feel like I was overcharged for the service (>$700) treated rudely. More
The Mall of Georgia Ford Collision Center provided clear and timely communication. They did a great job repairing our vehicle in a quality and timely manner. I would definitely recommend them and will use t and timely communication. They did a great job repairing our vehicle in a quality and timely manner. I would definitely recommend them and will use them for future repairs on our Ford vehicles. More