Mall of Georgia Ford - Service Center

Starting to have some minor changes in the behavior of my transmission. Was told I would have to leave it for 2-3 weeks to have someone look at it. It was on a lift. They wouldn’t even look for a leak and transmission. Was told I would have to leave it for 2-3 weeks to have someone look at it. It was on a lift. They wouldn’t even look for a leak and check the fluid level. Was told bringing it back in 2 weeks was not an option. Very disappointing. Have been doing business here for 7 years. Everyone that I knew here in service is gone. More

Had an issue with a recall that was fully taken care of. They took care of me. They took care of me. More

Please see the previous review of the dealership. Thank you. Please see the previous review of this dealership for my comments. Thank you. Please see the previous review of this dealership for my comments. More

It took them 8 hours to change the oil, and I didn’t have car car More

They lie to me about my car. They keep telling me it was my rotor and calipers was messed up. I went there 3 times to get it fixed and nothing was ever done properly. When I tra They keep telling me it was my rotor and calipers was messed up. I went there 3 times to get it fixed and nothing was ever done properly. When I trade my car in at a VW store the sales guy tried to buy my truck that I traded in. He brought it back to Mall of GA Ford. They told him not to buy that truck because it had transmission issues. But they told me A completely different story. Bunch of xxxxxxxx! They sold me a lemon and didn’t take care of me even though my truck has gold certified warranty up to 100,000 miles. Liars liars liars!!!! Thieves More

They rip you off. You ask for a service to be done because you know something needs to be fixed and they say no it’s ok, it doesn’t need to be fixed. 3 months later yo You ask for a service to be done because you know something needs to be fixed and they say no it’s ok, it doesn’t need to be fixed. 3 months later you have to pay almost $3k because they have to fix now the part that was supposed to be changed 3 months ago. More

Matt/Josh were my service guys. Both were very informative and let me know what was going on with my truck. Both were very informative and let me know what was going on with my truck. More

Always professional, friendly and reliable service. We've used Mall of GA Ford service with all of our vehicles and have been pleased. We've used Mall of GA Ford service with all of our vehicles and have been pleased. More

I have been using mall of Georgia Ford for over 2 years. Their service department is always on time and gets it right every time. I appreciate their service. Their service department is always on time and gets it right every time. I appreciate their service. More