2,176 Reviews of Mall of Georgia Ford - Service Center
Quick and easy. Everybody was nice and helpful. Highly recommend. Aesome dealership and service dept Everybody was nice and helpful. Highly recommend. Aesome dealership and service dept More
Mall of Georgia fold is the worst Ford dealership in the state would never take my call there again state would never take my call there again More
I picked up my car because it sat there for 3 days with no one looking at it. & no one calling to update me. I will not return to this dealership. They set appointments & let the car sit for days. This wa no one looking at it. & no one calling to update me. I will not return to this dealership. They set appointments & let the car sit for days. This was the 3rd bad experience I had. More
Good service I enjoyed purchasing my car there. They were fast one of my best car buying experiences and the set department gets my car in and out they always find the problem They were fast one of my best car buying experiences and the set department gets my car in and out they always find the problem More
Dropped my car for 10000 mile service, and waited for it there. I was expecting a long wait and to my surprise it was a muchshorter wait than expected. The tech advisor was great start and to the end. there. I was expecting a long wait and to my surprise it was a muchshorter wait than expected. The tech advisor was great start and to the end. More
Screwed me over on warranty. They should have replaced the transmission when it went bad instead they rebuilt it and it failed just after my warranty ended then told me they coul They should have replaced the transmission when it went bad instead they rebuilt it and it failed just after my warranty ended then told me they couldn't rebuild it I had to replace it for 7500$. You have lost a customer that has bought 3 trucks there. Your loss as I'm about to buy a new truck. More
I was told a shuttle would take me to my office when I booked my 7:00am meeting. I was there before my appt to make sure I would be one of the first ones to check in and ultimately one of the early shuttl booked my 7:00am meeting. I was there before my appt to make sure I would be one of the first ones to check in and ultimately one of the early shuttle recipients. After checking in, the service agent told me a shuttle was not available at the moment and he would come get me in the waiting room. I waited more than an hour without any contact from the service department or any updates on the shuttle service. I was forced to make other arrangements after waiting over an hour. If there are shuttle stipulations or schedules, it should be communicated when someone makes an appointment and chooses to accept the service. I chose this location specifically for that benefit. More