Mall of Georgia Ford - Service Center

So far so good. So far so good. So far so good. So far so good. So far so good. So far so good. So far so good. More

CHANGED OIL TWICE IN F250 OVER A YEAR AND NEVER REPLACED THE AIR FILTER? WHEN WE PULLED IT OUT THE FILTER LOOKED LIKE A GARBAGE BIN YOU WOULD THINK THE SERVICE TECHS WOULD CHECK IT TO SEE IF IT NEEDED RE THE AIR FILTER? WHEN WE PULLED IT OUT THE FILTER LOOKED LIKE A GARBAGE BIN YOU WOULD THINK THE SERVICE TECHS WOULD CHECK IT TO SEE IF IT NEEDED REPLACING? DUMB DOWN STUFF IN MY OPINION More

Took my 2019 F350 Platinum in for an alignment. They told me there were some recalls, ok no problem. The truck still pulls left and they didn’t complete the recalls correctly. Went back for a secon They told me there were some recalls, ok no problem. The truck still pulls left and they didn’t complete the recalls correctly. Went back for a second time. I was told I’d get a call back regarding the issue. Still waiting on that call. More

They are great! They maintain integrity and makes sure they take care of the customer They maintain integrity and makes sure they take care of the customer More

Show me a truck knowingly. It had engine problems. , not ever letting me start the truck.went to look at truck setting out front running went to buy truck. Setting out front-r It had engine problems. , not ever letting me start the truck.went to look at truck setting out front running went to buy truck. Setting out front-running.my son Went to pickup truck,same thing. Never let me start the truck when engine was cold Talk to previous owner said they knew of the problem. They will not do anything about it. Bad look. Poor. Customer service. Still trying to get them to do something. Maybe they will come through and fix my truck. They check my truck out. They wanted $4000 to fix bad look. The engine only makes noise when it has sat for a while and you start it up. Doesn't do it when it is warm They tell me it was cam, spacers. the service guy said no way It just started doing that. The previous? owner said that's why he traded it More

The staff was very very efficient understand my issues and necessity, so they could propose a very good deal for everyone. and necessity, so they could propose a very good deal for everyone. More

All the people that I dealt with were professional and knowledgeable. Thevwork was done in a timely manner. knowledgeable. Thevwork was done in a timely manner. More

Two times no manager or anyone in charge and did not return my call Bad attitude. return my call Bad attitude. More

Took my 2020 ranger in for oil change. Just like many times before. They also put on that zaptech coating. This time looked like they didn't put the coating on it. I usually can tell. It w Just like many times before. They also put on that zaptech coating. This time looked like they didn't put the coating on it. I usually can tell. It will have a little overspray. I called back that day. Left my female service person a message about it. She never called me back. The next day called back. Other service person said he would have the service manager call me he never did. Don't guess you don't have time to call your customers back. Crappy job and crappy management. But there is plenty of other service centers. More

Worst service dept ever. Rebuilt my transmission back in July of this year, still doing the same thing as before the rebuild. Brought it back to them said they can't find any Rebuilt my transmission back in July of this year, still doing the same thing as before the rebuild. Brought it back to them said they can't find anything wrong with it!!! I'm not making it up nut i guess i will just drive it till it falls out of the car, then maybe they can see what's wrong with it.... More