Mall of Georgia Ford - Service Center

Steven has helped me now twice in a row and has done a fantastic job communicating with me and updating on the issues with my truck. He was very kind and took good care of me. Hopefully I get him next tim fantastic job communicating with me and updating on the issues with my truck. He was very kind and took good care of me. Hopefully I get him next time! More

They always go above and beyond to give great service.I arrived early for my appointment and they still took care of me quick and efficiently.They explained everything they were going to do & exactly what arrived early for my appointment and they still took care of me quick and efficiently.They explained everything they were going to do & exactly what I was paying for.super nice & friendly and they always do a great job. More

Bought the truck in December. Very pleasant purchase. First maintenance visit and I am very happy. I'm 60 miles away and will continue to come here even after the free service is over. First maintenance visit and I am very happy. I'm 60 miles away and will continue to come here even after the free service is over. More

Katrina the Service Manager did a wonderful job of scheduling my transmission repair, and then seeing it through to a timely finish. All under warranty too. Thanks. scheduling my transmission repair, and then seeing it through to a timely finish. All under warranty too. Thanks. More

My issuse is still not resolved & I'm still waiting on a call back to bring it back for my transmission which is still under warranty. call back to bring it back for my transmission which is still under warranty. More

Would like to not be bombarded with survey requests post visit. Service is great. Will be back as my vehicle requires additional service performed. Thanks! visit. Service is great. Will be back as my vehicle requires additional service performed. Thanks! More

Great place to buy and service. I have always received quick service and it was done very professional My truck is always kept clean and protected quick service and it was done very professional My truck is always kept clean and protected More

Excellent service. Amazing, actually. Shout out to Bree and her team and all the great people at Ford!! From the ladies behind the desk to the service techs, all around outstanding customer service, even and her team and all the great people at Ford!! From the ladies behind the desk to the service techs, all around outstanding customer service, even after the sale. More

Bob gave me a great service experience. He was knowledgeable and provided me with all I needed and asked for. I appreciated he took the time to get all my questions answered knowledgeable and provided me with all I needed and asked for. I appreciated he took the time to get all my questions answered More

Although they were very nice and friendly. They didn’t fix my problem with my car or even make it right. Or give me a reason to come back, in all honestly. The only reason I would go back is because I kno fix my problem with my car or even make it right. Or give me a reason to come back, in all honestly. The only reason I would go back is because I know it’s a part from the dealer and it should be a good as new part. Other than that they charged me for apart they thought would fix my problem and when it didn’t they made me pay for it . Then proceed to tell me the next part I needed would be another 2200$ ... that’s is without the first part they ordered and put on. For a car with under 40,000 miles. And only 4 years old. More