Mall of Georgia Ford - Service Center

The new facility and awesome team members make the customer’s experience stress free. I only use Mall of GA Ford for my service needs! customer’s experience stress free. I only use Mall of GA Ford for my service needs! More

Very pleasant experience, it does take a bit of time for an oil change but always a great job done. Clean and pleasant wait room and staff is always friendly. an oil change but always a great job done. Clean and pleasant wait room and staff is always friendly. More

Awesome work. Adam and Tony were great to work with on my Explorer. Good fast service with no issues nice people. I’ll be back. Explorer. Good fast service with no issues nice people. I’ll be back. More

The service manager and his team are excellent to work with. They have been very helpful taking care of issues with my truck. Great experience. with. They have been very helpful taking care of issues with my truck. Great experience. More

Great Customer Service. Top Notch Dealer. Travis was professional and knowledgeable about restoring my Explorer. Updated me by phone throughout the entire process and sent an alert so I’d know when my v professional and knowledgeable about restoring my Explorer. Updated me by phone throughout the entire process and sent an alert so I’d know when my vehicle was ready for pick-up. More

The Service Dept has Great Customer Service. And I don't feel like a number there. Sterling is Amazing and Bob My Service advisor does a great job too. I would Recommend Mall of Georgia Ford Service to Anyb feel like a number there. Sterling is Amazing and Bob My Service advisor does a great job too. I would Recommend Mall of Georgia Ford Service to Anybody. And I live and drive from DAWSONVILLE just to have my car serviced. I can't say Enough about how Great of a job Sterling does. Sterling was my service advisor when I got my car. You don't find that everywhere. I thank him for the excellent customer service and caring attitude he has every time I come in. More

Service appointments are easily made at convenient times. The service advisors are very courteous and professional. The service technicians are very thorough and the work was completed in a timely and profes The service advisors are very courteous and professional. The service technicians are very thorough and the work was completed in a timely and professional manner. More

My first visit to your service center was awesome thanks to Marilyn! She kept communication open the whole time my car was in service leading to a stress-free experience. She even made sure I was able to le to Marilyn! She kept communication open the whole time my car was in service leading to a stress-free experience. She even made sure I was able to leave with my car same day (I had a late appointment). You're the best! More

No interest in using your service or dealership due your standard poor business practices. Efforts of luring and misleading customers.. Do not call or contact us please. standard poor business practices. Efforts of luring and misleading customers.. Do not call or contact us please. More

Very poor personal skills at this location. Long wait times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to times for help with only three customers in the building. Now I’m so glad that I didn’t buy my Explorer Sport from them. I would not refer anyone to this dealership. More