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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,152 Reviews

2,152 Reviews of Mall of Georgia Ford - Service Center

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July 02, 2021

Everything’ went according to expectations, very professional, and enjoyed the waiting room. More

by jettgunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Jul 06, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

July 01, 2021

Mr. Tony Owens was exceptionally considerate and professional in solving a problem in the repair plan. The Mall of GA Ford: organized, efficient, clean, courteous. More

by agisom46
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Owens in repair, maintenance
Jul 02, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

July 01, 2021

Service department does great work for us.Had a recent service and as usual it's just a great experience. More

by amandatriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 02, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review, Amanda!

June 29, 2021

I have had my trucks serviced exclusively by Mall of Georgia Ford for over five years. I am pleased with the service I have received. I can get appointments at my convenience, and I always ask for servi More

by superdutyguy
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne White, sales department
Jun 30, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Jun 30, 2021 -

superdutyguy responded

Please associate my email with my review and provide to Mall of Georgia Ford. Thanks, Van Hill

June 29, 2021

Great experience. Very professional and friendly. Fixed everything that needed to be fixed in a timely manner. Will definitely be back to get my car serviced again. More

by HHARPER30011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Oliver
Jun 30, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

June 29, 2021

I'm pleased with Professional and satisfactory service for car. More

by PIYUSH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Jun 30, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

June 25, 2021

Service writer Pre ordered parts took the car in completed the recall in a timely manner service Writer Marilyn was Excellent called when the car was ready for pick More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn in the service
Jun 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, Mike!

June 25, 2021

Allen is the best, really good work. Takes care of any issues my trucks has. Why 25 word minimum? Little crazy… almost there, thank you. More

by Zac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Jun 28, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

June 22, 2021

Had a great experience with the service dept. Super nice and professional staff. They explained in details of what was going to be done on my mustang. Will always have a my service done there and will alway More

by alex31pelaez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm, James Shellaugh, Gene Diehm, Jordan Lee
Jun 23, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 18, 2021

Service provided was done in a timely manner. The price was a little more that I was hoping to pay for the work done on my vehicle. More

by jcpuchalski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

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