Mall of Georgia Ford - Service Center

I set up an appointment for early one Saturday morning to have my oil changed, and after waiting 2 hours I ask what was the hold up and they said we will work you in. I said why and they tell me the diesel m have my oil changed, and after waiting 2 hours I ask what was the hold up and they said we will work you in. I said why and they tell me the diesel macanic took off and I ask why was I not called to let me know about it where I could reschedule, they did not have an answer. My point is I had a time to be there and I was , so yea I was pissed. I had other plans that day that were all messed up. I’ve been debating on going back to a Duramax because the service has always been good. A person gives 73,000 dollars for a truck he should get good service! More

Excellent service, fast and courteous. They stayed in constant communication with me throughout the process. I highly recommend them to anyone who owns a Ford. constant communication with me throughout the process. I highly recommend them to anyone who owns a Ford. More

Great service and great people working at this location. I will definitely recommend friends and family to purchase or service their Vehicles here. Thank you for help! I will definitely recommend friends and family to purchase or service their Vehicles here. Thank you for help! More

Courtesy fast Kind service did what was needed and did not price gouge me car was completed when they said it would be done Very pleased not price gouge me car was completed when they said it would be done Very pleased More

Each and every person goes out of his/her way to make sure you as a person as well as a customer have your every question and concern addressed. I for one can not say enough good words to describe how se sure you as a person as well as a customer have your every question and concern addressed. I for one can not say enough good words to describe how seamless, thorough, and professional my experiences have been. Mall of Georgia Ford is Top Shelf in my book. More

Buying my new 2022 ford ranger tuck through Justin Hopkins was an excellent experience, getting a car serviced through the service department a night mare, Hopkins was an excellent experience, getting a car serviced through the service department a night mare, More

Everyone is friendly and I am satisfied with the work done. I usually leave my car but it is serviced by my return. The dealership is very clean. done. I usually leave my car but it is serviced by my return. The dealership is very clean. More

This MOG service center has always been good to me. From my first Ford car a few years back to my current truck. The staff is courteous and helpful my first Ford car a few years back to my current truck. The staff is courteous and helpful More

People are kind, efficient and waiting area was clean and comfortable. comfortable. More

My Technician Marilyn is excellent. She understood my car car situation and managed it well. She is friendly, explaining was easy. The location of Ford service was good also. The waiting area was clean car car situation and managed it well. She is friendly, explaining was easy. The location of Ford service was good also. The waiting area was clean and comfy for waiting. More