2,152 Reviews of Mall of Georgia Ford - Service Center
Donnie, Lisa, and Marilyn all did a great job taking care of the problems my Escape had. Every complaint was repaired correctly the first time I took it in. of the problems my Escape had. Every complaint was repaired correctly the first time I took it in. More
I was met by the service advisor promptly upon arrival and the service was done within the time range the advisor stated. Vehicle received the service requested. and the service was done within the time range the advisor stated. Vehicle received the service requested. More
Great service!! Brian did a great jobThank you Luke Wan he fit me in after they found my Internet appointment even though it wasn’t showing at the time I select the service thank you Brian he fit me in after they found my Internet appointment even though it wasn’t showing at the time I select the service thank you Brian More
The Service Department offers fantastic customer service - The entire team is polite and professional - They speak with you like you are good friend or family member - The entire team is polite and professional - They speak with you like you are good friend or family member More
Tony Owen's was great. Fast quick service. He kept me informed. Would recommend Tony to anyone getting service done at MOGF! Friendly and the new service dept is really nice. informed. Would recommend Tony to anyone getting service done at MOGF! Friendly and the new service dept is really nice. More
Will never use ever again. I did not appreciate the way I was talked to by mr. sterling. I did not like how my car was handled. I then was told serval time the ptu went out because of tire tread. I had was talked to by mr. sterling. I did not like how my car was handled. I then was told serval time the ptu went out because of tire tread. I had another mechanic take a look once I got my car back. The ptu didn’t go bad because of tired tread. It went bad due to a bad seal. You people must be hurting for money so bad that you tried to convince me that my tired tread cause a part to go bad! Well news flash I’m not some dumb xxxxx that you can tell whatever to. More
The service center ruined my lug nuts when they changed my brakes, when I reported this I was basically blown off. Customer service is lacking at this location. I won't be returning! my brakes, when I reported this I was basically blown off. Customer service is lacking at this location. I won't be returning! More
Fast and reliable service, very knowledgeable and professional staff, clean and well kept facilities. Would definitely recommend to service and purchase you vehicles with mall of Georgia Ford. professional staff, clean and well kept facilities. Would definitely recommend to service and purchase you vehicles with mall of Georgia Ford. More