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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,071 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,071 reviews

June 28, 2026

Very responsive and competent. Communicated quickly and easily about repairs needing to be done. Pleasant to deal with. More

by edanley
Recommend Dealer
Yes
Employees Worked With
Marvin Perez
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Jun 29, 2026 -

Mall of Georgia Ford responded

We are happy to hear that your experience with our team was a positive one. Clear communication and efficiency are qualities we genuinely strive for, and it is rewarding to know that came through during your service visit. We appreciate you taking the time to share your feedback, edanley, and we look forward to being here for you whenever you need us.

Jun 30, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2026

Very responsive and competent. Communicated quickly and easily about repairs needing to be done. Pleasant to deal with. More

by edanley
Recommend Dealer
Yes
Employees Worked With
Marvin Perez
Report | Print
Jun 29, 2026 -

Mall of Georgia Ford responded

We are happy to hear that your experience with our team was a positive one. Clear communication and efficiency are qualities we genuinely strive for, and it is rewarding to know that came through during your service visit. We appreciate you taking the time to share your feedback, edanley, and we look forward to being here for you whenever you need us.

Jun 30, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2026

Everyone was so nice and Sol help me posted about my car I would recommend you guys to anyone More

by rhonda.knowles1
Recommend Dealer
Yes
Employees Worked With
Sol
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Jun 29, 2026 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! It means a great deal to hear that you felt welcomed by our team and that Sol was able to assist you with your vehicle. We take pride in creating an experience where every customer feels genuinely cared for. Your recommendation truly speaks volumes, and we look forward to being here for you whenever you need us.

Jun 30, 2026 -

Mall of Georgia Ford responded

Hi, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 28, 2026

Did exactly what he said he would do Repair was timely and cost effective No More

by Captjohngatlin
Recommend Dealer
Yes
Employees Worked With
Santiago
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Jun 29, 2026 -

Mall of Georgia Ford responded

We are thrilled to hear that your experience with us was a positive one. Timely, cost-effective repairs delivered exactly as promised are what we strive for with every visit, and it is genuinely rewarding to know that standard was met for you. We appreciate you taking the time to share your feedback, and we look forward to serving you again whenever the need arises.

Jun 30, 2026 -

Mall of Georgia Ford responded

Hello, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2026

Excellent communication and professionalism Brian worked with me to get my car back on the road. Very appreciative of his help. More

by brianjonick
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 29, 2026 -

Mall of Georgia Ford responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

June 27, 2026

Service was great as always. It was A pleasure working with noah. top tier service More

by dneldawgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah langham
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Jun 29, 2026 -

Mall of Georgia Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

June 26, 2026

Replaced a part that was replaced three times prior. So after this fourth time replacement, i owe anotber $460 and the part broke again after two days. More

by LINEDANCE1
Recommend Dealer
Yes
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Jun 29, 2026 -

Mall of Georgia Ford responded

We appreciate you sharing your feedback regarding your recent service experience. We understand your concerns about the repeated replacement of the same component and its performance following the most recent repair. Our team values delivering reliable repairs and reviewing situations where additional concerns arise after service has been completed. Please reach out to Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we can review your visit and assist you further.

June 26, 2026

Good customer service Good experience and very detailed with the customer Very satisfied Good advisor More

by ALUNA251821
Recommend Dealer
Yes
Employees Worked With
Brian
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Jun 29, 2026 -

Mall of Georgia Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 25, 2026

Had a great time fulfilling a dream of a life time. Waited 60 years to get this car. Love it so far. More

by eltaylor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2026 -

Mall of Georgia Ford responded

We are absolutely thrilled to hear that your experience with us helped make a lifelong dream come true! Waiting 60 years for a car is a true testament to dedication and passion, and we are so honored to have been part of that special milestone.

June 24, 2026

Fixed truck in a timely e Manner Satisfied with service and service rep. Need more senior discounts on high charges More

by Miniman11360
Recommend Dealer
Yes
Employees Worked With
Brian James
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Jun 25, 2026 -

Mall of Georgia Ford responded

We appreciate your feedback regarding pricing and discount options. That is a valuable perspective, and we will be sure to pass it along. We always look for ways to provide the best value to our customers, and hearing directly from you helps us continue to improve. Thank you for choosing Mall of Georgia Ford, and we look forward to serving you again!

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