Mall of Georgia Ford

Chris Tafoya and Laura Espinoza I bought my 2018 Ford vehicle with this team’s help . They were great to do business with! Immediate phone response, knowledgeable, polite .Chris we I bought my 2018 Ford vehicle with this team’s help . They were great to do business with! Immediate phone response, knowledgeable, polite .Chris went an extra mile to get me what I needed in my vehicle . Great people ! Highly recommend this team ! Alexander , a happy customer. More

Great Place To Buy A Vehicle I have purchased two trucks from Dwayne White, New Car Sales Professional. Dwayne is friendly, helpful, and a true professional. My experiences at t I have purchased two trucks from Dwayne White, New Car Sales Professional. Dwayne is friendly, helpful, and a true professional. My experiences at the Mall Of Georgia Ford have been great. I have found the vehicles I wanted on the lot and priced fairly. I could not be happier with the way Dwayne helped me find and purchase my new truck. I will definitely recommend my friends who are looking for a new vehicle call Dwayne White and visit Mall Of Georgia Ford. More

Best Car Dealer Felix was the best car dealer I’ve ever dealt with, he got us the deal we wanted. Was nice, upfront about everything and even stayed 2 hours after dea Felix was the best car dealer I’ve ever dealt with, he got us the deal we wanted. Was nice, upfront about everything and even stayed 2 hours after dealership closed while we waited and finally signed the contract with the finance guy. Overall great experience, would definitely recommend them to everyone and would go back myself if they didn’t already hook me up with the car I wanted so I’ll be good for a while. More

Chris and Dwayne are Great! Mall of Georgia Ford is a great place to buy cars. Great service, Great people, and great cars. This is the 7th car we have leased/purchased with MOGF Mall of Georgia Ford is a great place to buy cars. Great service, Great people, and great cars. This is the 7th car we have leased/purchased with MOGF. I highly recommend this dealership. More

Awesome & Extremely Pleasant Experience Initially I was going in to just review my lease end options & get some some numbers to look over before making any decision. Dwayne met me outside b Initially I was going in to just review my lease end options & get some some numbers to look over before making any decision. Dwayne met me outside before they even opened. Right away I was comfortable talking & dealing with Dwayne. My previous salesman, Kevin Farmer, was there but has since been promoted to finance, (well deserved). As Dwayne & I talked about my situation and what I was looking to do, he never once tried to talk me into anything but rather explained how my needs could best be served by MOGF. I had already decided what I was going to get, Ecosport SE, but I did have some concerns about backseat space. Dwayne took me out and we sat in the back & then went for a test drive. Needless to say I was sold and felt very comfortable with my decision. After a few times of me changing my mind as to the specific model & sending Dwayne back & forth changing the paper work (his smile never wavered), we got with Kevin for the financing. As I expected Kevin was as proficient and expedient with the financing as he was as a my salesman previously. It was easy to see that Dwayne & Kevin are cut from the same professional & courteous cloth. MOGF is well represented by Kevin & Dwayne and they both kept me smiling & laughing the whole time, which is an extremely important trait to me. I look forward to our next vehicle purchase adventure with my trusted friends Kevin & Dwayne. Kudos guys, y'all rock at MOGF. More

Excellent service Most dealerships there is a stigma that comes with car shopping of being pressured into buying something. No moment in time did we feel pressured or p Most dealerships there is a stigma that comes with car shopping of being pressured into buying something. No moment in time did we feel pressured or pushed into buying something all tho at this time we weren't able to get the exact truck we were looking at due to me not having any established credit, Dwayne white was very friendly and caring and listened to what we needed to do with the truck we got and was able to work hard to get us in the truck we were able to afford and would still do what we needed to. I will def recommend this dealership to friends and family and to go see Dwayne white when they get there and I will be back when my credit goes up and we establish a relationship to upgrade to another truck. This was the first time I have bought a car from a dealer and I was impressed with the customer service. Thank you mall of Georgia Ford More

Continuing the Family Ford Tradition I would like to thank Dwayne White for his excellent assistance in putting me in a 2018 Expedition. This will be the 7th Ford My family has purchased. I would like to thank Dwayne White for his excellent assistance in putting me in a 2018 Expedition. This will be the 7th Ford My family has purchased. Kudos to Mr. White for his patience and indulgence. More

Don’t buy a vehicle here Worst experience I have ever had buying a vehicle. I’m 2.5 hours away and worked with a salesman there on purchasing a truck. Did all the prerequisi Worst experience I have ever had buying a vehicle. I’m 2.5 hours away and worked with a salesman there on purchasing a truck. Did all the prerequisites, pre approved, worked the deal, had everything ironed out. Set an appointment up for Monday to come see the truck and more than likely buy it. Take off work and head that way only to get a call to turn around. The truck wasnt through inspection yet. So get a call on Wednesday, trucks ready. I explain I have work on Thursday but arrange to take off again Friday and will head that way and finalize the deal. Get a text on thursday evening around 8pm that the truck is sold, sorry. The sales manager Mac is a sleaze and lied on multiple occasions and totally threw his young salesman under the bus. I would never refer anyone to this lot. Total waste of my time and effort. More

Bad service on my 1st oil change When I arrived at 7:30a.m. on March 7, I was told that it would be 1hr 15 min with my free oi change and had to pay for the tire rotation. It actually When I arrived at 7:30a.m. on March 7, I was told that it would be 1hr 15 min with my free oi change and had to pay for the tire rotation. It actually taken 2 hours. I wanted to get the recall done but they refused a rental. They also stated could not find anything wrong with sync when plugging in the phone stating it is disconnected. When the service was completed, they left the paper floor liner which had QT on it and also the paper tag in the mirror. I had taken a picture and voice my complaint to the General manager on his email, and to this date no response and it has been a week. One of my coworkers at work( also referred me to the dealership to buy the vehicle) had to wait 4 hours just for one tire replacement. They also have construction and it is not mark properly and have heard customers it is not marked properly which can result in an accident. I also disappointed that my tire tread is at 6 already with only 5,000 miles on it.. I don;t think the tires are going to last a year. I never been treated this way with a Chevy dealership but the GM seems more in making money and pushing new customers away instead of trying to keep them. Would I go back to them, only if I had to. This is not what I excepted. More

1 week and still no word and NO CAR!!! These guys are something else. First one of their top techs screws up my car and after 3 more visits they still have not solved all of the problems ca These guys are something else. First one of their top techs screws up my car and after 3 more visits they still have not solved all of the problems caused by an engine replacement... now they have had my car for over a week and I have not heard a thing from them! I would not bring a 1970 Pinto to them for an oil change! I had to file an official complaint with Ford and still don't have my car fixed.I would avoid this place all together. I should have read their reviews before I went there in the first place :( More