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Mall of Georgia Ford

Buford, GA

4.1
3,246 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,246 reviews

July 22, 2012

My wife and I recently purchased a new Ford Explorer at The Mall Of Georgia Ford. The overall experience was excellent. Ask for Mike Dodson, he is knowledgeable about his vehicles and takes the time to ma More

by dickblimline
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dodson
July 20, 2012

Prior to purchase I emailed several questions regarding the vehicle which were answered timely. Once at the dealership, all staff encountered were very friendly and helpful. Transaction was completed very More

by wupshaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Thomas
July 16, 2012

Great, knowledgeable staff; they're hustling, but they don't cut you short. Jaime Melendez was very easy to work with, and cut through the red tape with ease. It was very easy to move through each departm More

by par64mfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Melendez
June 25, 2012

I had en excellent experience with the Mall of GA Ford team. My sales associate,Hector, was professional, knowledgeable and informative about the Ford line of vehicles. He worked within the guidelines of More

by Tammy 13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Montalvo, Brent Kleen and Allison Clack
June 18, 2012

My husband and I went to just look at Ford Escapes. Shawn sold us on them!My experience buying a new car there was the best in my life of car purchasing, really! We were comfortable, not pressured and treate More

by d.grogan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Hetrick
June 18, 2012

The price was better that other Ford dealers in the area.Good and friendly environment.Selling and putting all paperwork together was quick.Everything was done satisfactorily. More

by luisorlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian, Adrian Turnbull
June 15, 2012

This is the 3rd vehicle we've purchased from Len Allen at Mall of Georgia Ford. This was the first we bought without pricing around, as we've found Len to be honest and fair. More

by BlakeWilliamsUSA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Len Allen
May 22, 2012

We are regular customers of Mall of Ga Ford. We also always ask for John Pohl to help us find the car we are looking for. We have never considered another Dealer because of the excellent service we get More

by jackie101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Pohl, John Pohl
May 21, 2012

WORST EXPERIENCE I HAVE EVER HAD!! THE MANAGER JOHN IN PRE-OWNED SALES AND THE SALESMAN JAMIE WERE THE MOST RUDE AND UNPROFESSIONAL PEOPLE I HAVE EVER IN MY LIFE MET!!! THEY JUST LOST A HUGE SALE ON A DIE More

by stepc06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager, John....Salesman, Jamie
Feb 21, 2013 -

Mall of Georgia Ford responded

stepc06, We want every Customer's experience to be a great one. For different reasons not up to us that is not always the case. We wish that we could have come to an agreement with you on the diesel truck; but we could not. We wish you the best.

May 15, 2012

We had a very good experience with buying our Explorer from Mall of GA Ford. Adrian Turnbull was very patient with us and knowledgable about the inventory. He worked very hard to find us the right car. More

by alice_harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Turnbull, Adrian Turnbull
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