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Mall of Georgia Ford
Buford, GA
4,165 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,165 reviews
October 16, 2020
Salesman Derick bait and switch * Sales Mgr Piper couldn’t or didn’t keep his word * Gen Mg Wessels no response to phone or letters.r couldn’t or didn’t keep his word * Gen Mg Wessels no response to phone or letters.r More
by SAILORDDON
Verified Customer
October 15, 2020
I got the perfect vehicle with all of my options at a great price. This is my third time purchasing from Mall of Georgia Ford. This girl is absolutely satisfied!! great price. This is my third time purchasing from Mall of Georgia Ford. This girl is absolutely satisfied!! More
by LINDANTROTTER
Employees Worked With
October 15, 2020
Sterling Oliver and Andrew Orstadius were great. Sterling kept me informed and up to date on the progress of the work being done on my vehicle , while Andrew took exceptional care repairing it . Given the un kept me informed and up to date on the progress of the work being done on my vehicle , while Andrew took exceptional care repairing it . Given the uniqueness of the vehicle that I own, I appreciate the care and professionalism given by both. Thank you, I am completely satisfied. More
by darrinfsu_98
Employees Worked With
Sterling Oliver, Andrew Orstadius
October 13, 2020
Service representative was good. The m echanics work on previous visits poor should have been caught on two previous visits during supposed 100 point inspections previous visits poor should have been caught on two previous visits during supposed 100 point inspections More
by Jim
Employees Worked With
Jessica Slaughter
October 13, 2020
Everyone is Great there from the Service Manager all the way down to the Cashiers. They are all always willing to help any way they can. It makes bringing your vehicle in more pleasurable and they always h way down to the Cashiers. They are all always willing to help any way they can. It makes bringing your vehicle in more pleasurable and they always have smiles on their faces. More
by manicely
Employees Worked With
Sterling, Alan and Mr. Bob.
October 10, 2020
Had phenomenal service and communication while getting my repair. My warranty was honored and my customer service advisor was great. I will bring my car back everytime. repair. My warranty was honored and my customer service advisor was great. I will bring my car back everytime. More
by RWARD169
Employees Worked With
Steven welday
October 10, 2020
Always have a positive experience with the service department no matter what the issue is with my vehicle. Any problems have always been addressed professionally and they take time to listen to what department no matter what the issue is with my vehicle. Any problems have always been addressed professionally and they take time to listen to what I say and not push unwanted services on me More
by edwardsjw
Employees Worked With
Bob B
October 02, 2020
My car needed a recall repair. Brought my car in and the next day it was ready. Didn’t expect it to be ready in less than 24 hrs! Exceptional service. next day it was ready. Didn’t expect it to be ready in less than 24 hrs! Exceptional service. More
by Michael 0
Employees Worked With
Jessica Slaughter
